Have you ever been to a hospital?
An ambulatory surgery center?
Or maybe your primary care physician belongs to a managed care organization?
If you answered "yes" to any of these questions, then you've benefited from the work of a Medical Services Professional, or MSP.
MSPs are responsible for the credentialing and recredentialing of all physicians and allied health practitioners--making sure that your doctor is who they claim to be, and that they have the proper qualifications and credentials to care for patients. MSPs maintain databanks to track physician training, experience, and licensure, as well as manage an accredited continuing medical education (CME) program to help physicians maintain their clinical competency.
MSPs come from a variety of educational and professional backgrounds. Some have a degree in Healthcare Administration, though this is by no means universal. Many MSPs have elected to earn the Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) designations offered by NAMSS. In all cases, MSPs are highly-trained professionals with specific expertise in credentialing processes and regulatory compliance.
As the profession continues to evolve, MSPs are taking on more and more diverse roles within their organizations. From quality assurance to risk management, the MSP of today is responsible for far more than "just" credentialing. Check out the News section for the latest developments in the field, or view the Membership section for details about all that NAMSS has to offer.