Springboards for Success: What MSPs Need to Know About Credentialing
A Webinar Series Brought to You By NAMSS
Whether you are new to the field, new to your environment, or interested in learning more about credentialing practices in other environments in preparation for the certification exam, the Springboards for Success Webinars are for you. MSP experts will provide tips and suggestions that are encountered in the credentialing process. Learn about important topics related to credentialing, managing the application process, tips for obtaining and providing professional references, and effectively communicating with your team.
Each Webinar in this series will touch on distinct differences that may present in different facilities from a managed care environment to a hospital medical staff office. The basics will be covered in addition to some actual incidents to provide real-life scenarios from the workplace. Interactive discussion will enable participants to learn from our subject matter experts and their peers.
Upcoming Webinars:
Tips for Troubleshooting Applications - Recording
This Live Webinar has occurred in the past. The recording is available for purchase and is included in the value package.
Presenters: Sally J. Pelletier, CPCS, CPMSM and Carol Cairns CPMSM, CPCS
What You Will Learn:
- How to identify required components of an application and apply national best practices in evaluating applications;
- How to analyze and resolve incomplete applications;
- How to recognize and manage potential red flags and problematic applications; and
- How to proactively manage stat applications through creation of organizational policies that protect the patient and the institution
Professional References - Guidelines for Success - Recording
This Live Webinar has occurred in the past. The recording is available for purchase and is included in the value package.
Presenters: Sally J. Pelletier, CPCS, CPMSM and Carol Cairns CPMSM, CPCS
What You Will Learn:
- How to identify CMS, NCQA, The Joint Commission, HFAP, and DNV requirements for professional references
- How to create a professional reference questionnaire utilizing national best practices
- How to recognize and manage red flags and problematic responses
- Best practices to proactively manage requests for professional references (“Forever More”)
Effective Communication Techniques for Credentialing - Recording
This Live Webinar has occurred in the past. The recording is available for purchase and is included in the value package.
Presenters: Sally J. Pelletier, CPCS, CPMSM and Carol Cairns CPMSM, CPCS
What You Will Learn:
- How to reduce credentialing turnaround time through proactive communication
- Techniques to improve customer satisfaction through timely and effective communication
- How to effectively utilize technology to communicate credentialing information
- How to highlight the benefits to your organization through improved communication
Who Should Attend:
All MSPs who are new to the field, new to a medical environment, or interested in learning more about credentialing practices in other environments. NAMSS member and non-members are welcome.
CEs:
Each Webinar has been approved for 1.5 CE credits.
Cost:
Per Webinar Pricing
NAMSS members: $49
Non-members: $69
Value Packages Available! Register for all three Webinars and gain access to the NAMSS Interactive Glossary and the Discussion Forum.