2018 CVO Excellence Symposium Session Recordings

This package contains all of the recorded sessions from the 2018 inaugural CVO Excellence Symposium. You will be required to complete all six sessions and corresponding CE quizzes to complete the full package. You will have 6 months from the date of purchase to complete all the recordings. Recordings can be accessed after purchase by clicking the teal "Access Purchased Online Education" button to the left. This package includes the following session recordings:

  • State of the CVO: Where we are Today and What it Means for Tomorrow
    Vicky L Searcy
  • Legal and Regulatory Considerations for CVO Operations 
    Brian Betner, JD
  • CVO 101: Laying the Foundation for a Successful CVO
    Tawna Miles, CPCS
  • Essentials of Staffing: Workforce Management (Panel Discussion)
    Amy M Niehaus, CPMSM, CPCS, M.B.A.
    Constance E Riedel, BS, CPMSM, CPCS, FMSPl
    Tiffany A Long, CPCS, CPMSM
  • Improving your Effective Processes (Panel Discussion)
    Tawna Miles, CPCS
    Melissa Walters, MHA, CPMSM, CPCS, MSOW-C
    Sally J Pelletier, CPMSM, CPCS
  • CVO Technology & Innovation – Today, Tomorrow, and Beyond
    James E. Gaston, FHIMSS MBA


This recording package is worth 9 CE Credits.


NAMSS members: $229
Non-members: $279