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Books and Printable Resources


NAMSS offers a listing of books and printed tools including study guides and a document outlining the various accreditation standards. Please note that several resources listed below are not NAMSS-produced but are valuable resources and may include CE opportunities.


NAMSS Credentialing Specialist (CPCS) Study Guide

The NAMSS Credentialing Specialist (CPCS) Study Guide is a printed reference guide designed to help medical services professionals prepare for the CPCS exam. This comprehensive resource covers exam topics, including credentialing and privileging; primary source verification; compliance with standards; and medical services operations. In addition, these topics are reviewed from the perspective of a variety of healthcare settings, including hospitals, credentials verification organizations (CVOs), managed care organizations (MCOs), and ambulatory care settings. MSPs are able to access the full spectrum of information they will need to know for the CPCS exam in one organized guide. *The CPCS Study Guide may be purchased as a value package with the NAMSS Comparison of Accreditation Standards.

NAMSS Medical Services Management (CPMSM) Study Guide
The NAMSS Medical Services Management (CPMSM) Study Guide is a printed reference guide designed to help medical services professionals prepare for the CPMSM exam. This comprehensive resource covers exam topics including credentialing and privileging; regulatory compliance; and managing departmental operations. In addition, these topics are reviewed from the perspective of a variety of healthcare settings, including hospitals, credentials verification organizations (CVOs), managed care organizations (MCOs), and ambulatory care settings. MSPs are able to access the full spectrum of information they will need to know for the CPMSM exam in one organized guide. The guide also includes a 100-question practice exam for assessing your knowledge of exam content.


NAMSS Comparison of Accreditation Standards

Have you ever been confused by what an accreditation standard is actually asking you to do? The NAMSS Comparison of Accreditation Standards can help, providing you with “plain-language” interpretations of the credentialing standards for The Joint Commission, NCQA, Healthcare Facilities Accreditation Program, DNV, URAC, the Accreditation Association for Ambulatory Health Care, as well as the Medicare Conditions of Participation. The comparison presents each of these interpretations in a side-by-side format so you can compare the requirements of each agency. This resource is great for those new to the field of credentialing who are starting to learn more about the standards. *This resource is published as an online document. It will be available and printable from the NAMSS Online Education Center. This product will not be shipped to you.

NAMSS Glossary of Terms
The NAMSS Interactive Glossary is the comprehensive listing of more than 300 terms, definitions and organizational acronyms that are fundamental to those working in the medical staff services profession. This easily accessible reference is available both online and as a downloadable PDF.


101 Smart Things

101 Smart Things Every Medical Staff Services Professional Should Do is a book about what makes medical staff services professionals successful.  The authors have shared what they have learned during their 35+ years in the business. Some of their 35+ years was spent working as MSSPs in a variety of hospitals. But the largest portion of their 35+ years has been spent in consulting with hospitals all over the United States. This resource is not a NAMSS-published resource.

The MS.01.01.01 Guidebook (Brought to you by the AHLA)
After months of industry dialogue and debate, The Joint Commission adopted a new, final Medical Staff Standard, MS.01.01.01, with an implementation date of March 31, 2011. That date is fast approaching, and only months remain for health lawyers to asses what changes in rules and bylaws are necessary to bring their clients into compliance with this new standard. This resource is not a NAMSS-published resource.