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March 2018
HardenberghMarch2018
GreeleyMarch2018

A Word from the President


Welcome to the March issue of NAMSS Gateway. As we approach the 2018 NAMSS Education Summit, I look forward to meeting many of you in Orlando, Florida. If you are a MSP looking to enhance your leadership abilities, I encourage you to register for the Leadership Certificate In-Person Course at the Education Summit. The demand for leaders within the medical services profession is on the rise! By completing the Leadership Certificate In-Person Course and participating in the NAMSS Leadership Certificate Program, you’ll gain the skills and confidence needed to be a strong leader in the community. Visit the NAMSS website for more information on pre-requisite modules for this course and register today.

Also, keep in mind that call for board nominations are now open! Open positions include Secretary-Treasurer and Directors at Large. Submit your self-nomination by April 30 for a chance to join the NAMSS Board of Directors. Visit the NAMSS website for more information about the application process and submit your nomination today!

Thanks you for your support of NAMSS as we continue to support the medical services profession.

Sincerely,

Diane Meldi, MBA, CPCS, CPMSM
NAMSS President
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News From NAMSS

2018 Membership Dues Renewal
Call for Nominations
Recently Certified – Fall 2017 Exam
NAMSS 2018 Education Summit
Register Now for the Summer 2018 Exam
NAMSS Live Webinars
Check out the NAMSS Career Center
Don’t Miss CEs Because You Couldn’t Make it Live

Industry News

"House Panel Probes Organizations That Accredit Most U.S. Hospitals"
"Wyoming Hospital Resolves 20 Malpractice Suits That Pushed It Into Bankruptcy"
"Telemedicine Credentialing by Proxy: What Hospitals and Telehealth Companies Need to Know"
"#MeToo in Medicine: Women, Harassed in Hospitals and Operating Rooms, Await Reckoning"
"Woman Who Went to Tripler to Give Birth and Ended Up Losing Both Kidneys Gets $25M"
"Lucidity Brings Automation and Efficiency to Hiring Doctors on a Temporary Basis"
"Brain Surgeon Suspended for Operating on Wrong Patient — and His Colleagues Go on Strike"


News From NAMSS


2018 Membership Dues Renewal

Did you remember to renew your NAMSS membership for 2018? Your membership officially expired December 31, 2017, but don't worry - we’ve got you covered. We’ll keep your benefits intact until March 31st. Renew your NAMSS membership today before you lose access to all of the discounts, resources, and networking opportunities that come with your membership!

Login to your account and then click on “My Profile” under the Membership tab to view, print, or pay your renewal invoice (you will see it listed on the right-hand side).

Contact the Executive Office at info@namss.org should you need further assistance.

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Call for Nominations

Are you interested in taking your involvement with NAMSS to the next level? This spring, NAMSS is looking for talented and driven individuals to comprise the next generation of NAMSS leaders.

NAMSS is seeking exceptional candidates for (1) Secretary-Treasurer position and (3) Directors at Large positions. Interested candidates can review nominations information and self-nominate online for a board position. The deadline to apply is Monday, April 30th.

Questions? Please contact the NAMSS Executive Office at (202) 367-1196 or via email at info@namss.org.
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Recently Certified – Fall 2017 Exam

We would like to congratulate those individuals that passed the Fall 2017 CPCS/CPMSM exam! The Fall 2017 exam took place during the testing window of October 28 through November 18, 2017. To view a list of those individuals that recently passed the CPMSM/CPCS exam, please see the Recently Certified list on our website.
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NAMSS 2018 Education Summit

The 2018 NAMSS Education Summit is just one week away! Join your peers in Orlando, Florida, March 23 – 24 for the opportunity to network with your peers and experts in the medical services profession. The Summit offers high-quality educational workshops, taught by industry leaders, related to credentialing and leadership, including the Leadership Certificate In-Person Course. Register today to take your career to the next level and connect with MSPs from across the country.
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Register Now for the Summer 2018 Exam

Register for the CPCS/CPMSM exam today and take your next step toward certification and career advancement.

The Summer exam is a one-day test administered during the exam window of June 23 through July 14, 2018. Click here to login to your online account and register for the certification exam before the Application Deadline on Friday, April 27, 2018. The exam fee is $375 for NAMSS members and $500 for Non-NAMSS members. If you’re unsure about whether you qualify to sit for the certification examination, please view the Eligibility Requirements section of the Candidate Handbook. Additionally, if you need any further assistance on registering for the exam, please contact us at certification@namss.org.
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NAMSS Live Webinars

Provider Enrollment Webinar Series
Part 2: March 29, 2018 1:00- 2:00 PM ET (12:00- 1:00 PM CT)

In this two part webinar series, Lynn Sheppers of the St. Luke’s Health System Centralized Verified Office (CVO) will provide MSPs with an overview of provider enrollment. Part one provided an overview of the “who, what, when, where, and why” of provider enrollment. Part two will provide a more in depth view of provider enrollment, including how to maintain, revalidate, and terminate enrollments.

Missed part 1? View our recorded webinar for 1 CE credit. Want to watch Part 1 and 2? Purchase our bundle package.

The Future of Medical Services Professionals
April 11, 2018 1:00- 2:00 PM ET (12:00- 1:00 PM CT)

We are working in an incredibly fast-paced, changing healthcare environment. What is happening in healthcare that is creating opportunities for Medical Services Professionals? This webinar will look briefly at where we have been, where we are going and the opportunities available for those who want to prepare for a successful future.

NAMSS/AHLA Series
AHLA’s Medical Staff Credentialing and Peer Review Practice Group will offer a five-part webinar series focusing on best practices in three important areas that have legal implications for interactions between medical staff professionals and counsel. Each panel will be composed of one or two attorneys that collaborate with medical services professionals, as well as a member of the National Association Medical Staff Services, as a collaborative effort between the two organizations


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Check out the NAMSS Career Center

The NAMSS Career Center is a great resource for those looking for a position in the medical services field. Create an account to post your resume, set up job alerts and search for available positions from dozens of hiring companies. The career center is also perfect for employers looking for top-notch candidates; search resumes or post a job today.
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Don’t Miss CEs Because You Couldn’t Make it Live

If you could not attend the 41st Educational Conference & Exhibition live, you don’t have to miss these valuable education sessions! Recordings are available for many sessions, available in three bundle packages, giving you an in-depth look at topics that are important to you are your peers and the opportunity to earn 4.5 CE credits per package. Visit the NAMSS website to purchase recordings.
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Industry News


House Panel Probes Organizations That Accredit Most U.S. Hospitals
Wall Street Journal (03/12/18) Armour, Stephanie

Responding to a Wall Street Journal report that identified patient safety problems at hospitals that had attained or kept their accreditations, the House Energy and Commerce Committee is investigating organizations that accredit most of the country's hospitals. Committee leaders are seeking information from the Centers for Medicare and Medicaid Services (CMS), which oversees hospital accrediting organizations, to ensure it is adhering to federal standards and keeping patient safety a top priority. They also sent letters to four other national accrediting organizations. CMS is part of the Department of Health and Human Services. A Wall Street Journal database investigation last fall found that The Joint Commission, which accredits nearly 80 percent of U.S. hospitals, typically takes no action to revoke or modify its accreditation when state inspectors find serious safety violations. Hospitals kept their full accreditation even in cases where they had been ousted from the Medicaid program for safety problems.
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Wyoming Hospital Resolves 20 Malpractice Suits That Pushed It Into Bankruptcy
Becker's Hospital Review (03/07/18) Ellison, Ayla

Powell (Wyo.) Valley Healthcare's reorganization plan went into effect March 1 and resolves nearly 20 malpractice lawsuits that pushed the hospital into Chapter 11 bankruptcy nearly two years ago. At that time, board members said the only reason for entering bankruptcy was a flood of litigation over surgeries performed by orthopedic surgeon Dr. Jeffrey Hansen. Former patients of Hansen, who was employed by Powell Valley Healthcare from 2006 through February 2014, brought the lawsuits over surgeries performed in 2013 and earlier. Hansen, who has denied all wrongdoing, resigned from the hospital after being suspended over patient safety concerns. Powell Valley Healthcare's reorganization plan calls for the facility to pay $3 million over the next eight years to the patients who filed claims against the hospital. In addition, the patients will receive $3 million from UMIA Insurance and an additional $127,500 from a company that helped manage the hospital while Hansen was employed there.
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Telemedicine Credentialing by Proxy: What Hospitals and Telehealth Companies Need to Know
Mondaq (02/21/18) Lacktman, Nathaniel M.

Hospital-based telemedicine services continue to expand nationwide, allowing providers to deliver care to rural areas and better allocate the staffing and availability of specialist physicians. However, many medical staff offices still use the traditional "primary source verification" process to credential physicians. In the Foley & Lardner 2017 Telemedicine & Digital Health Survey Report, only 33 percent of respondent hospitals or provider groups use telemedicine credentialing by proxy. The traditional credentialing process is more costly and time-consuming than credentialing by proxy. Consequently, hospitals are being urged to take advantage of the streamlined credentialing by proxy process offered by both CMS and the Joint Commission. Also, non-hospital telemedicine companies and provider groups should consider structuring their operations and processes to allow the use of credentialing by proxy with their clients. It can reduce the onboarding and go-live time to several days from several months, enabling telemedicine providers to start delivering services more quickly.
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#MeToo in Medicine: Women, Harassed in Hospitals and Operating Rooms, Await Reckoning
NBC News (02/23/18) Chuck, Elizabeth

Factors unique to medicine -- such as the 24/7 nature of the job and easy access to beds and call rooms in hospitals -- has permitted sexual harassment to proliferate over the years. "I think things can get pretty bad pretty quickly in medicine in a way that might not happen in other workplace environments as readily," lamented Dr. Reshma Jagsi, director of the University of Michigan's Center for Bioethics and Social Sciences in Medicine. NBC News spoke with nearly a dozen women and experts in medicine, who described widespread misconduct in hospitals and health care settings. While medicine has yet to have its #MeToo moment that the film and TV industry has had, women in the field are hopeful that's about to change. For one, 2017 marked the first time the majority of entering medical students were female, according to a report by the Association of American Medical Colleges.
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Woman Who Went to Tripler to Give Birth and Ended Up Losing Both Kidneys Gets $25M
Hawaii News Now (03/07/18)

Marites Campano went to Tripler Army Medical Center in July 2013 to deliver her third child and ended up with septic shock, multi-organ failure, and eventually lost both of her kidneys. She will get a $24.7 million payout under a judge's verdict released earlier this month. It's the largest verdict ever against Tripler and could rank as the biggest ever in the state of Hawaii. After her child was born, her condition deteriorated and she was not administered IV antibiotics. She had been in constant pain for nearly 48 hours and had gone into sepsis by the time a rapid response team intervened. She wasn't discharged until late August and will need care for the rest of her life. The payout is meant to cover the cost of future health, home, and psychiatric care; future wage losses; and mental anguish. The government admitted liability in the case. Her husband is in the U.S. Navy.
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Lucidity Brings Automation and Efficiency to Hiring Doctors on a Temporary Basis
WRAL Tech Wire (02/15/18) Maurer, Alan

Several years ago, Phoenix Physicians CEO Rob Scott found the process of hiring doctors for temporary service to be overly cumbersome. To address the problem, he and experienced tech entrepreneur Rajeev Dharmapurikar created Lucidity in 2015. The Durham-based company has developed a platform to make "locum tenens" -- physicians hired on a temporary basis -- more efficient for both purchasers and the physicians. The company went live in 2016 and operates nationally. Many doctors who work locums tenens have licenses in multiple states. One of the attractions of locums is for younger, unmarried doctors who don't want permanent positions yet. The Lucidity system creates transparency for both the physicians and the practices and lets them negotiate with each other directly. Additionally, it handles such back-office functions as time sheets and payments that a practice would otherwise have to handle via its own system.
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Brain Surgeon Suspended for Operating on Wrong Patient — and His Colleagues Go on Strike
San Jose Mercury News (03/13/18) Bever, Lindsey

Hundreds of physicians are protesting the suspension of a colleague who performed brain surgery on the wrong patient at Kenyatta National Hospital in Nairobi. A neurosurgeon and medical team at the Kenya facility reportedly opened the wrong patient's skull in February to remove a blood clot after two patients' identification tags were mixed up. The mix-up occurred because their last names were the same, and the surgical staff worked on the patient for hours before realizing the mistake. Hospital officials suspended the surgeon, two nurses, and an anesthetist. Fellow doctors have come to their colleagues' defense, arguing they should not be punished for the hospital's failures. This past Monday, hundreds of doctors refused to work until the hospital addresses underlying procedural problems, such as issues with its booking system, as well as issues with staff shortages and inadequate equipment and operating space. No names were given in the article.
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