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April 2017
Hardenbergh April 2017
Greeley April 2017

Skillsurvey April 2017
 

A Word from the President


Welcome to the April issue of NAMSS Gateway. I’m pleased to announce registration for the 2017 Virtual Executive Roundtable (VER) is now available online! This unique learning forum offers well-established Medical Services Professionals (MSPs) a place to delve into important topics and connect with other MSPs in similar roles. Topics in this year’s VER include: Virtual and Consumer-Based Healthcare; What is Healthcare Transformation?; The Evolving Role of the MSP in the 21st Century; and Common Legal Mistakes.

Beginning in May, VER participants will join peers from across the country for monthly recorded webinars followed by facilitated discussions. Discussions will be led by Dr. Jon Burroughs, President and CEO of The Burroughs Healthcare Consulting Network and author of the award-winning book, Redesign the Medical Staff Model: A Guide to Collaborative Change. This is a can’t-miss program for anyone who is looking to discuss important issues in our field with leaders in the medical services profession. I hope you’ll join us!

Susan DuBois, CPCS, CPMSM
NAMSS President
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Headlines

News From NAMSS

Leadership Scholarship
Advocates are Leaders Too!
NAMSS Live Webinars
Individual Leadership Certificate Program Online Modules Now Available
Let NAMSS Help You Prepare for Your Certification Exam
Reminder: Call for Nominations is Open
NAMSS-Branded Apparel Now Available

Industry News

"Rookie Doctors Will Soon Be Allowed to Work up to 28 Hours Straight"
"Fully Digitized Credentialing for Health Professionals"
"Doctor Wait Times Soar 30 Percent in Major U.S. Cities"
"Credentialing for Medicaid Providers to Become Faster?"
"Georgia Injection Bill Advances to Governor"
"Akron City Hospital ER Nurses Say Physician Staffing Change Has Put Patients at Risk; Summa, Doctors Deny Allegation"


News From NAMSS


Leadership Scholarship

NAMSS is proud to announce the Leadership Development Scholarship! Recently established to help offset costs for those whose facilities are unable to financially assist in leadership development, the scholarship allows you to partake in the Virtual Executive Roundtable, enroll in the Leadership Certificate Program online modules, or attend the Leadership Certificate Program In-Person Course at the 41st Educational Conference & Exhibition. Apply by June 15 to receive funding for the NAMSS leadership programs you are currently enrolled in or that will occur between July 15, 2017 and January 15, 2018.
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Advocates are Leaders Too!

Demonstrate that you are a leader in the field by becoming an MSP advocate! The State of the Medical Services Profession Report outlines challenges and trends in the healthcare landscape that MSPs must learn to navigate. Use the report to demonstrate the value your team brings to the overall patient safety process.
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NAMSS Live Webinars

The Employment of Practitioners webinar series continues in April and May with two webinars that cover this important topic.

Managing Medical Staff Issues in the Age of Employment – Is There a Better Way?
Date: Thursday, April 27
Time: 2:00 pm – 3:00 pm ET (1:00 pm – 2:00 pm CT)
Speaker: Ian Donaldson, JD

Employment of Practitioners – The Critical Role Of The Medical Staff Office
Date: Tuesday, May 16
Time: 2:00 pm – 3:00 pm ET (1:00 pm – 2:00 pm CT)
Speaker: Barbara Blackmond

There’s still time to take advantage of discounted pricing on this series by purchasing the bundle. The bundle includes access to the upcoming live webinars (including the option to earn CE) and recording of the March webinar, Sharing Peer Review Information Among Entities. Learn more and enroll today.
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Individual Leadership Certificate Program Online Modules Now Available

Have you heard? Leadership Certificate Program Online Modules are now available for individual purchase. If you want explore the program, start with a module that is of most interest to you or will make the most impact at your facility.
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Let NAMSS Help You Prepare for Your Certification Exam

Are you studying to earn your CPCS or CPMSM certification this June? NAMSS resources are the best tools available to help you prepare for your exam!
NAMSS Certification FAQs
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Reminder: Call for Nominations is Open

Are you interested in taking your involvement with NAMSS to the next level? This spring, NAMSS is looking for talented and driven individuals to comprise the next generation of NAMSS leaders.

NAMSS is seeking exceptional candidates for (1) Secretary-Treasurer position and (3) Director at Large positions. Interested candidates can review nomination information and apply online for a board position. The deadline to apply is Friday, April 28th.

Questions? Please contact the NAMSS Executive Office at (202) 367-1196 or via email at info@namss.org.
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NAMSS-Branded Apparel Now Available

Show your NAMSS pride with new NAMSS-branded products! Professional polos and oxfords, cozy jackets, and sporty pullovers are available for purchase in our online shop.
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Industry News


Rookie Doctors Will Soon Be Allowed to Work up to 28 Hours Straight
National Public Radio (03/10/17) Dwyer, Colin

The Accreditation Council for Graduate Medical Education (ACGME) recently announced that it will be scrapping the 16-hour cap on shifts worked by first-year medical residents. As of July 1, the group that sets rules for training doctors will allow these interns to work 24 hours straight without a break -- and sometimes as long as 28, if a particular transition between physicians demands it. ACGME officials are discarding a requirement that was implemented six years ago, contending that the previous cap did not deliver on its promises and even caused some new problems. For example, task force member Dr. Anai Kothari notes that the 16-hour cap would occasionally prevent doctors from seeing a treatment or surgery through from start to finish. Patients want to know "you are the doctor taking care of them," Kothari concluded. "The long shifts are infrequent, but they are important when needed."
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Fully Digitized Credentialing for Health Professionals
GCN (04/05/17) Leonard, Matt

The Indian Health Service (IHS), a component of the Department of Health and Human Services that is responsible for providing federal health services to American Indians and Alaska Natives, has announced plans to centralize and upgrade the process by which it verifies and assesses the medical credentials of licensed independent practitioners. Credentialing is currently handled independently by each of IHS's nine area offices utilizing different tools and varying business processes. IHS has issued a solicitation for a standardized, agencywide, scalable commercial-off-the shelf solution that can support the collection, validation, secure storage, and sharing of information as it relates to credentialing, privileging, and background investigations. The goal is to have the new software up and running in at least four pilot locations by this July. Two of the sites must presently use credentialing software, while the other locations must have paper-based processes.
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Doctor Wait Times Soar 30 Percent in Major U.S. Cities
Forbes (03/19/17) Japsen, Bruce

According to a new MerrittHawkins study of commonly used specialty physicians in 15 major U.S. cities, patients are waiting an average of 24 days to schedule an appointment with a doctor. Researchers found that the time to schedule an appointment has increased 30 percent in those markets from 18.5 days in 2014. This is due in large part to a national doctor shortage fueled by three factors: population growth, aging Baby Boomers, and millions of Americans now with health coverage. The team polled more than 1,400 physicians looking at average wait times among the following specialties: family medicine, obstetrics/gynecology, dermatology, cardiology, and orthopedic surgery. Meanwhile, the Association of American Medical Colleges (AAMC) last month issued its latest research report, which projected a shortage of between 40,800 and 104,900 doctors by the end of the next decade. At that time, AAMC officials warn there will be a shortage of between 7,300 and 43,100 primary care doctors.
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Credentialing for Medicaid Providers to Become Faster?
Texas Dentists for Medicaid Reform (03/31/17)

In late March, the Texas Association of Health Plans (TAHP) began working with the Texas Medical Association (TMA) to speed up credentialing for Medicaid providers by choosing Aperture LLC to serve as the statewide Credentialing Verification Organization (CVO). TAHP Chief Executive Jamie Dudensing describes the announced CVO as "a significant step forward in streamlining credentialing and making it much easier for providers to participate in the program and see Texans on Medicaid." TMA President Don R. Read was equally enthusiastic. He remarked, "We hope simplifying doctors' credentialing and re-credentialing process will ease the path for more Texas physicians to see Medicaid patients."
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Georgia Injection Bill Advances to Governor
Healio (04/03/2017)

Earlier this month, the Georgia Senate voted 30-21 in favor of SB 153, a new bill that would permit doctors of optometry to perform certain types of injections in and around the eye. The legislation has moved to the governor's desk. Under terms of the legislation, a credentialing system for optometrists seeking to perform certain injections into the eyelid and mucus membrane of the eye would be established. All doctors of optometry in the state seeking to offer this procedure would be required to receive additional training and a certification to perform injections. The training would be taught by an ophthalmologist. The bill had earlier been approved by the state House of Representatives by a 121-36 margin.
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Akron City Hospital ER Nurses Say Physician Staffing Change Has Put Patients at Risk; Summa, Doctors Deny Allegation
Akron Beacon Journal (03/12/17) Garrett, Amanda; Lin-Fisher, Betty

In Ohio, nine registered nurses who work at Summa Akron City Hospital's emergency room said they believe some of the doctors who took over the emergency room Jan. 1 have put patients' lives at risk. According to the RNs, some of the physicians are either out of practice or seem ill-prepared to work in a fast-paced, regional trauma center. They went on to relate tales of how they have intervened when some of the new doctors delayed time-sensitive treatment for stroke patients, prescribed potentially fatal overdoses of common pharmaceuticals like insulin, and misread EKGs. Officials from both Summa and US Acute Care Solutions (USACS), the new ER physician staffing group, have disputed the nurses' allegations. They note that every doctor working at Akron City is board certified in emergency medicine. The ER nurses have acknowledged missing the old ER doctors, but they said their overriding concerns are patients' well-being and a lack of confidence in the new physicians.
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