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July 2017
Hardenbergh June 2017
Greeley July 2017

A Word from the President


Welcome to the July issue of NAMSS Gateway. After a record year in 2016, 2017 is shaping up to be one of significant change for NAMSS. While I can’t spill all the beans, I’m excited to give you a preview of what’s to come this year:

In early 2017, NAMSS collected feedback on the role the association plays in an MSP’s career. Based on this feedback, I’m happy to announce that our education team is in the process of updating our education programs in order to better serve your needs. Credentialing 100 and MSP Roles and Responsibilities have been re-released to reflect current industry trends and policies. In the coming months, you’ll hear more about these and other energizing changes that will enhance our in-person and online educational offerings.

Advocacy is becoming increasingly important in the rapidly changing healthcare field. To make it easier to speak confidently about your role, NAMSS will continue to release tools that help you leverage the research outlined in the State of the Medical Services Profession Report released in 2016. The Becoming Your Own Advocate course is being updated for the first time in five years and will reflect industry changes identified in the report. As we all know, advocacy is not a one-person job. NAMSS will be unveiling new networking programs that help connect medical services professionals from around the country.

Last but not least….where will you be on October 23, 2017? If you said Colorado Springs at the NAMSS 41st Educational Conference & Exhibition, you’ll be part of one of the biggest announcements NAMSS has made in years. Register today to be part of this transformational moment.

I am very excited about the new things happening at NAMSS and look forward to providing more updates soon!

Susan DuBois, CPCS, CPMSM
NAMSS President
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Headlines

News From NAMSS

Sneak Peek: 41st Educational Conference & Exhibition
Transform Your Career in Colorado
Physician Performance Webinar Series Continues
Save on Membership Today!
Are You Up for Recertification?
Calling All Advocates
NAMSS Fellow Designation Applications due July 24th
Check out the NAMSS Career Center

Industry News

"Survey Reveals More Than 25 Percent of Healthcare Organizations Are Not Using Any Electronic Credentialing Process"
"House Votes to Limit Damages from Medical Malpractice Lawsuits"
"Fewer Family Doctors Deliver Babies; Reimbursement, Credentialing Changes Could Help Reverse the Trend"
"New Policy Aims to Help Doctors and Medical Students Combat Burnout"
"KARE 11 Investigates: Inaccurate Medical Credentials on VA Website"
"When Are Doctors Too Old to Practice?"
"Oklahoma Attorney General Charges Doctor With 5 Counts of Murder"


News From NAMSS


Sneak Peek: 41st Educational Conference & Exhibition

We couldn’t keep our excitement to ourselves – watch this video to get a sneak peek at what we have been planning for the 41st Educational Conference & Exhibition! NAMSS is ready to venture into the Wild West this October – are you? Book your hotel and register today.



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Transform Your Career in Colorado

Are you looking for a way to take your career to the next level? Join NAMSS for the Leadership Certificate Program live course, taking place just before the 41st Educational Conference & Exhibition, October 21-22. Start your leadership journey now by enrolling in the online modules and registering for the live course!
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Physician Performance Webinar Series Continues

How to Move Peer Review from Quality Assurance to Performance Improvement
Thursday, July 27, 2017
2:00 – 3:00 pm ET (1:00 – 2:00 pm CT)
Dr. Jon Burroughs

Negligent Credentialing: How to Avoid Being in the Headlines
Thursday, August 24, 2017
2:00 – 3:00 pm ET (1:00 – 2:00 pm CT)
Sally Pelletier, CPMSM, CPCS

Purchase the full Physician Performance webinar series bundle to save! Through this bundle, you will earn 2.0 CE credits and get access to the June webinar. Learn more.
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Save on Membership Today!

Join NAMSS today and take advantage of a special, limited-time dues rate that will also heavily discount this year’s conference rates. From today until Friday, July 21st, join NAMSS for $230 and receive a full 18 months of NAMSS membership (normally $285). In addition to access to a network of 6,000 MSPs, NAMSS members receive a special member price for the 41st Educational Conference & Exhibition in Colorado Springs, CO, as well as other education and certification offerings. To become a NAMSS member today, visit the NAMSS website and complete the online application. Individuals looking to receive member rates for the 41st Educational Conference & Exhibition must join prior to registering. Need to send a check? Be sure to complete the online application by July 21st to guarantee the discounted membership dues rate.
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Are You Up for Recertification?


Recertification applications will be accepted through the online recertification portal starting August 1 for the 2017 year.

NAMSS offers tools like the Continuing Education Tracking Form where you can keep track of your CE activities and helpful resources, like the 2017 Recertification Policies and Guidelines, for individuals up for recertification.
Find out if you're due to recertify and access all of our resources.
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Calling All Advocates

If you have read the State of the Medical Services Profession Report and are ready to start leading conversations about the important role you play to patient safety, NAMSS has tools for you!

Fast Facts on the Medical Services Profession
This easy-to-read fact sheet summarizes the State of the Medical Services Profession Report and serves as a quick-reference guide when advocating for your career.

Advocacy Toolkit
This kit outlines steps you can take to speak up about your role in the delivery of quality healthcare.

FAQs
Share this sheet with your peers, colleagues in other departments, prospective MSPs, and anyone who wants to learn more about the state of our profession.
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NAMSS Fellow Designation Applications due July 24th

The NAMSS Fellow Designation is the pinnacle of achievement and acknowledgment for the Medical Services Professional (MSP), recognizing a career MSP who has made outstanding contributions to the profession through service as a leader, mentor, and educator. The Fellow designation signifies the recognition of knowledge along with service to the organization, NAMSS, and advancement of the profession.

Applications are currently being accepted for NAMSS Fellow Designation. The deadline to apply is Monday, July 24.

For eligibility requirements and information on how to apply please visit the NAMSS website.
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Check out the NAMSS Career Center

The NAMSS Career Center is a great resource for those looking for a position in the medical services field. Create an account to post your resume, set up job alerts and search for available positions from dozens of hiring companies. The career center is also perfect for employers looking for top-notch candidates; search resumes or post a job today.
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Industry News


Survey Reveals More Than 25 Percent of Healthcare Organizations Are Not Using Any Electronic Credentialing Process
Becker's Hospital Review (06/16/17) Gooch, Kelly

According to SkillSurvey's latest survey, healthcare organizations are facing a number of challenges when it comes to the credentialing process. The firm asked more than 300 National Association Medical Staff Services members and other healthcare leaders about their credentialing process. Researchers were able to glean several key findings. One, 84 percent of medical staff services professionals said it takes at least between five to six weeks to privilege one medical provider -- a 17 percent increase from SkillSurvey's 2016 poll. Two, 77 percent of respondents use automation for primary source verification. However, only 37 percent use an automated credentialing committee review. Three, researchers found 73 percent of respondents said at least one step in their credentialing process is now digital. Other findings include: 44 percent of respondents are receiving completed applications in one to two weeks or less when using an automated credentialing process; 60 percent have experienced time savings following digital adoption; and, finally, just 35 percent overall were "neutral" or "unhappy" with their existing credentialing process.
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House Votes to Limit Damages from Medical Malpractice Lawsuits
The Hill (06/28/17) Marcos, Cristina

The U.S. House of Representatives last month voted to limit damages from medical malpractice lawsuits by capping emotional suffering and other noneconomic harms to $250,000. The legislation would also set up a three-year statute of limitations following an injury or one year following discovery of an injury. Advocates say the bill would help reduce healthcare costs and boost the availability of doctors. The provisions would be applicable to lawsuits where coverage was provided or subsidized by the government. State laws also would be preempted, unless they already specify a shorter time period for the statute of limitations or a specific amount of damages that can be awarded in a suit. The Congressional Budget Office calculates the legislation would cut the deficit by about $50 billion over a decade. Rep. John Conyers Jr. (D-Mich.) argues the bill would deny full compensation to medical malpractice victims.
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Fewer Family Doctors Deliver Babies; Reimbursement, Credentialing Changes Could Help Reverse the Trend
FierceHealthcare (06/19/17) Finnegan, Joanne

A new study by the Robert Graham Center for Policy Studies in Family Medicine and Primary Care has found that the number of family doctors who deliver babies and provide care for pregnant women has declined. The study, which was published in American Family Physician, determined that the number of family physicians practicing high-volume obstetric care fell by 50 percent between 2009 and 2016. At the same time, the American Congress of Obstetricians and Gynecologists projects a shortage of at least 9,000 obstetricians by the end of the next decade. "This combination . . . leads to concern for reduced access to care for pregnant women, especially those in rural areas," states study lead author Dr. Tyler Barreto. To encourage more family doctors to provide obstetrical care, Barreto and her team are calling for the removal of obstacles, including credentialing.
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New Policy Aims to Help Doctors and Medical Students Combat Burnout
Physicians News Digest (07/01/17)

With mounting proof that doctors and doctors-in-training are facing increased burnout, the American Medical Association (AMA) recently adopted a policy aimed at improving physician and medical student access to mental health care. One of the main goals of this new policy is to help reduce stigma associated with mental health illness that could unfairly impact a doctor's ability to obtain a medical license and impede physicians and medical students from seeking and receiving care. Specifically, it calls on state medical boards to evaluate a doctor's mental and physical health similarly. Additionally, the new policy calls for increased research into identifying the risk factors for and rates of depression, burnout and suicide among medical students.
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KARE 11 Investigates: Inaccurate Medical Credentials on VA Website
KARE 11 (Minneapolis) (06/27/17) Lagoe, A.J.; Eckert, Steve

The Department of Veterans Affairs is changing the way it posts information about the qualifications of physicians who work at VA hospitals nationwide. The agency announced the change after a report by its Office of Inspector General confirmed problems NBC's affiliate in Minneapolis-St. Paul first disclosed two years ago. KARE 11 found the VA had posted false and misleading data about the qualifications of some of its doctors on its "Our Doctors" website. Records showed some physicians either never had or had lost medical certifications and state licenses the VA claimed they had. Other doctors were listed as board-certified specialists, even though some had never been certified. Others had their certifications expire after failing to keep up with ongoing learning requirements.
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When Are Doctors Too Old to Practice?
Wall Street Journal (06/24/17) Lagnado, Lucette

Testing older physicians for mental and physical ability is growing more common. Nearly a fourth of physicians in America are 65 or older, and 40 percent of these are actively involved in patient care, according to the American Medical Association (AMA). Experts at AMA have suggested that they be screened lest they pose a risk to patients. An AMA working group is considering guidelines. Concern over older physicians' mental states -- and whether it is safe for them to care for patients -- has prompted a number of institutions to adopt age-related physician policies in recent years. The goal is to spot problems early, particularly signs of cognitive decline or dementia. Now, as more institutions embrace the measures, they are roiling some older doctors and raising questions of fairness, scientific validity and even ageism. Studies have found that, on average, knowledge declines over time. But it varies significantly among individual physicians, AMA says.
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Oklahoma Attorney General Charges Doctor With 5 Counts of Murder
ABC News (06/23/17) Jacobo, Julie

Oklahoma Attorney General Mike Hunter has charged 67-year-old osteopathic physician Regan Nichols with five counts of second-degree murder, accusing her of prescribing excessive amounts of "dangerous" medications to patients "without legitimate medical need." The five deaths occurred between 2010 and 2013, according to the probable cause affidavit, the result of multi-drug toxicity. Three of the five were allegedly prescribed "addictive" combination "cocktails," which included Hydrocodone, Oxycodone, Alprazolam and Carisoprodol. All of the prescriptions were reportedly signed by Nichols. Based on data gathered by the Oklahoma Bureau of Narcotics and Dangerous Drugs Control's Prescription Monitoring Program, Nichols also allegedly prescribed more than three million dosage units of controlled dangerous substances between Jan. 1, 2010 and Oct. 7, 2014. Hunter's office alleges that at least 10 of Nichols' patients perished from overdoses during that time span.
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