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May 2017
Hardenbergh May 2017
Greeley April 2017

Skill Survey May 2017
 

A Word from the President


Welcome to the May issue of NAMSS Gateway. Next week, I invite you to engage with the brightest minds in the medical services profession for roundtable discussions on important topics and trends in our field…all without leaving your own office. Not just any monthly meeting, the Virtual Executive Roundtable was designed with busy Medical Services Professionals (MSPs) in mind – bringing experts and peers to your desk every month for a live learning session.

The unique virtual forum combines webinar presentations with facilitated discussions to offer you the opportunity to hone your skills and engage in dialogue with MSPs in diverse employment and geographic settings. Join colleagues and experts as we embark on this five-month series to explore Virtual and Consumer-Based Healthcare; What is Healthcare Transformation?; The Evolving Role of the MSP in the 21st Century; and Common Legal Mistakes.

Don’t miss this unique opportunity to invite the field’s brightest minds into your own office for an engaging discussion!

Susan DuBois, CPCS, CPMSM
NAMSS President
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Headlines

News From NAMSS

Virtual Executive Roundtable Schedule
Registration Opening Soon for the 41st Educational Conference & Exhibition
NAMSS Live Webinar Offerings
Prepare for the Leadership Certificate Program Live Course
One More Opportunity to Obtain your CPCS and/or CPMSM Certification in 2017
e-Poster Abstract Submission Open Now
NAMSS-Branded Apparel Now Available

Industry News

"Interstate Doctor Licensing Finally Takes Effect to Boost Rural Health Care, Cut Costs"
"Physician Credentialing Eased by Quality Assurance Partnership"
"Miami Doctor's Call to Broker During Baby's Delivery Leads to $33.8 Million Judgment"
"Should Doctors Be Certified to Treat Trans Patients?"
"Secret Hospital Inspections May Become Public at Last"
"Santa Rosa Doctor Accused of Defrauding Insurers"
"Doctor On Demand Moves Toward Becoming a Full Medical Practice"


News From NAMSS


Virtual Executive Roundtable Schedule



Date Topic & Webinar Presenter
May 24-25 Virtual & Consumer-Based Healthcare
Scott Mason, DPA, FACHE
June 28-29 What is Healthcare Transformation?
Richard Priore, ScD, MHA, FACMPE
July 26-27 The Evolving Role of the MSP in the 21st Century
Susan DuBois, CPCS, CPMSM
August 16-17 Common Legal Mistakes
Michael Callahan, JD
September 13-14 Crucial Conversations
Kevin O'Conner, CSP
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Registration Opening Soon for the 41st Educational Conference & Exhibition

Strap on your boots and get ready to explore the Wild West for the 41st Educational Conference & Exhibition in Colorado Springs! Join NAMSS October 21-25 to reach new heights and new horizons in your career with over 40 sessions tracked by area of expertise and level of experience. Earn up to 32 CE credits, network with peers, strengthen partnerships with exhibitors, and experience the beauty of The Broadmoor. Learn more and save the date!
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NAMSS Live Webinar Offerings

NAMSS will be offering another bundle of three webinars during the months of June, July and August. This webinar series will focus on different aspects of Physician Performance. You may still purchase one individual webinar for the standard price $55/75, or you may purchase all three webinars for $115/155!

Evaluation of the Aging Physician
Thursday, June 15, 2:00 – 3:00 pm ET
Speaker: Dr. David Bazzo
1.0 CE Credit

How to Move Peer Review from Quality Assurance to Performance Improvement
Thursday, July 27, 2:00 – 3:00 pm ET
Speaker: Dr. Jon Burroughs
1.0 CE Credit

The third webinar of our Physician Performance bundle will be announced very soon. Please keep checking the website for updated information about the final webinar of this series.
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Prepare for the Leadership Certificate Program Live Course

Hoe-downs and horseback riding aside, the 41st Educational Conference & Exhibition is your next opportunity to participate in the Leadership Certificate Program Live Course! Start preparing now by enrolling in the online modules. While only two modules must be completed prior to joining the live course, all of the topics teach leadership skills that you’ll be able to immediately put to use in your facility. Get started by taking the free introductory course today!
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One More Opportunity to Obtain your CPCS and/or CPMSM Certification in 2017

Did you miss the deadline for the summer testing window? There is still time to earn your CPCS or CPMSM certification this year! Apply before Monday, September 18th for the fall testing period, October 28 – November 18, 2017. This is the last testing period of 2017, so don’t miss your chance. Looking for more information on certification? Download the Certification Handbook.
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e-Poster Abstract Submission Open Now

The NAMSS Conference Committee invites you to submit an e-Poster abstract to be featured at the 41st Educational Conference & Exhibition, October 21-25 in Colorado Springs, Colorado. This year's conference theme, New Heights and New Horizons, will serve as the inspiration for the e-Poster presentations. e-Posters allow you to share your individual experiences so others can gain insight and find ways to climb to new heights in their own personal journey. Please visit our website for full submission instructions and submit your e-Poster abstract through our online form by Friday, June 2nd.
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NAMSS-Branded Apparel Now Available

Show your NAMSS pride with new NAMSS-branded products! Professional polos and oxfords, cozy jackets, and sporty pullovers are available for purchase in our online shop.

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Industry News


Interstate Doctor Licensing Finally Takes Effect to Boost Rural Health Care, Cut Costs
La Crosse Tribune (WI) (04/23/17) Tighe, Mike

The Interstate Medical Licensure Compact was launched early last month after five years of lobbying, negotiations, and rules drafting among health systems and states. It has become law in 18 states so far, with proposed laws moving through legislatures in eight other states. Also known as license portability, the accord lets doctors who have navigated the often time-consuming and costly process of obtaining a license in one state to get one in another state through the compact without having to repeat the same process. Individual states' licensing processes can take anywhere from four months to a year. The pact aims to reduce the steps and the cost of multi-state licensing. This will also allow doctors to work with patients and other doctors via telemedicine hook-ups across state lines.
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Physician Credentialing Eased by Quality Assurance Partnership
PatientDaily (05/07/17) Hadley, Robert

Thanks to a new partnership between the American Hospital Association (AHA) and the American Board of Medical Specialties Multi-Specialty Portfolio Program, physicians practicing at approximately 1,600 U.S. hospitals will find it easier to stay credentialed in the Improvement in Medical Practice (Part IV), a program for board-certified doctors. The collaboration will enable doctors to remain certified while supporting efforts for their employers to update their procedures. AHA Chief Medical Officer Jay Bhatt comments, "Aligning physicians’ pursuit of their board certification with hospitals’ quality improvement efforts will accelerate our collective efforts to improve patient safety by promoting team-based care delivery."
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Miami Doctor's Call to Broker During Baby's Delivery Leads to $33.8 Million Judgment
Miami Herald (05/11/17) Chang, Daniel

Dr. Ata Atogho, an obstetrician who practiced at the North Shore Medical Center in Miami, made a series of missteps that led to a tragic outcome for Marla Dixon and her baby and subsequently a $33.8 million malpractice judgment. Atogho failed to perform a Cesarean section and walked away from Dixon's care for long periods -- once for an eight-minute phone call from his stockbroker -- the verdict handed down by U.S. District Judge Robert Scola said. By the time the baby was delivered on Dec. 2, 2013, his limbs were limp and he was blue in the face, according to the verdict. A medical team had to revive the infant. By then, he had suffered severe brain damage from lack of oxygen. According to the testimony of the nurse in charge of delivery, Atogho attempted to cover his tracks by falsifying the 19-year-old mother's medical record to make it appear she'd refused a C-section. The child now requires a lifetime of round-the-clock care.
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Should Doctors Be Certified to Treat Trans Patients?
Huffington Post (05/08/17) Landman, Keren

Whether due to a lack of education, a lack of exposure, or because of their own personal biases, many health care providers are unable to provide quality care to transgender people. In a 2015 survey, nearly a quarter of transgender respondents reported not seeking care due to fear of mistreatment. The consensus among many is there is a growing need for doctors to be ready to treat transgender patients -- both for general health concerns and for trans-related issues -- and they need appropriate training. The World Professional Association for Transgender Health (WPATH), the biggest professional organization devoted to transgender health, has crafted a training program targeted at physicians who feel they need better training to treat such patients. Since 2015, almost 1,000 professionals have completed the training, which includes a surgical overview and training in cultural competency. Now, the organization hopes to offer a formal accreditation in transgender-competent care.
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Secret Hospital Inspections May Become Public at Last
National Public Radio (04/18/17) Ornstein, Charles

The public could soon get a look at confidential reports about errors, mishaps, and mix-ups in the nation's hospitals that put patients’ health and safety at risk, under a groundbreaking proposal from federal health officials. The Centers for Medicare and Medicaid Services (CMS) wants to require that private health care accreditors publicly detail problems they find during inspections of hospitals and other medical facilities, as well as the steps being taken to fix them. There are growing concerns among regulators that private accreditors are not picking up on serious problems at America's healthcare facilities. To validate the work of the groups, CMS takes a sample of hospitals and other care facilities accredited by private organizations each year and does its own inspections. In last year's report, CMS reported that its review determined that accrediting organizations often missed serious deficiencies found soon after by state inspectors.
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Santa Rosa Doctor Accused of Defrauding Insurers
Santa Rosa Press Democrat (California) (05/02/17) Espinoza, Martin

An orthopedic surgeon in Santa Rosa, Calif., is facing charges of accepting more than $300,000 in illegal kickbacks and fraudulent billings in an alleged workers' comp insurance scam involving nearly two dozen doctors and pharmacists statewide. Dr. Eric S. Schmidt recently pleaded not guilty to 24 felony offenses in a Santa Ana court, where the case was filed by the California Department of Insurance and the Orange County District Attorney's Office. California Insurance Commissioner Dave Jones said the alleged scam is one of the largest cases of medical fraud he has ever seen. He stated, "The patients were treated like pawns in this fraudulent scheme. In addition, the costs of fraud get passed on by the insurers to the rest of us in the form of higher premiums. So we all pay." A preliminary hearing for Schmidt is scheduled for June 30.
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Doctor On Demand Moves Toward Becoming a Full Medical Practice
San Francisco Business Times (05/03/17) Siu, Antoinette

Doctor On Demand will incorporate lab diagnostics to expand its existing urgent care services this summer, partnering with Quest Diagnostics and LabCorp to offer diagnostics for its one million patients. The move will enable the San Francisco telemedicine startup to move beyond urgent care into preventative care and encourage more regular virtual visits. Additionally, it will make Doctor On Demand the first full-service telemedicine provider. Between Quest and LabCorp, patients can visit a lab in-person and continue care virtually via Doctor On Demand's mobile app with their assigned doctor. Lab work and scheduling will be handled on the app. According to CEO Hill Ferguson, most appointments average eight minutes, with the most common reasons for appointments are cold, influenza, rashes, and urinary tract infections. He added, "It's making this experience of managing a more chronic-type condition that much easier by preventing the patient from interfacing with the legacy brick-and-mortar system that they have to do today."
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