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November 2017
Hardenbergh November 2017
Greeley September 2017

Skill Survey November 2017
 

A Word from the President


Welcome to the November Issue of NAMSS Gateway. I would like to thank everyone for attending the 41st Educational Conference & Exhibition in Colorado Springs! I had a great time getting to know some of you as we reached new heights and horizons through exceptional education led by our industry’s premier leaders. It was a pleasure to see attendees networking with colleagues while sharing new and innovative strategies in the medical services profession. I look forward to seeing all of you next year at the 42nd Educational Conference & Exhibition from September 29 – October 3 in Long, Beach California.

As we approach 2018, be sure to mark your calendars and register for our 2018 NAMSS Education Summit from March 23 – 24 in Orlando, Florida. Whether you are preparing to earn your certification or striving to become an industry leader, the NAMSS Education Summit offers something for MSPs from all experience levels.

I hope to see you next year at our future events!

Sincerely,

Susan DuBois, CPCS, CPMSM
NAMSS President
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Greeley November/December 2017
 

Headlines

News From NAMSS

2018 Membership Dues Renewal Now Open!
15 Days Left to Recertify in 2017
NAMSS 42nd Conference Call for Abstracts
Upcoming Live Webinars
Thank You for Celebrating #MSPWeek
Watch the Video and See the Transformation at NAMSS
Check out the NAMSS Career Center

Industry News

"Surgeons Call for Medical 'Report Cards' for Robotic Surgeons"
"Tucson Woman Wins $12 Million Jury Verdict Against Banner-UMC in Malpractice Case"
"Akron Software Company Clusio Helps Doctors, Hospitals Track Certifications, Credentialing for Medical Procedures"
"How Do Provider Profiles Influence Patient Care Access Decisions?"
"One in Five Physicians Ready to Reduce Clinical Work Hours"
"Maryland Hospital Sued By Patients Of Phony OB-GYN"
"Columbia Doctor Must Pay $10 Million in Fatal Cancer Case, Jury Says"


News From NAMSS


2018 Membership Dues Renewal Now Open!

Have you renewed your dues for 2018 yet? All NAMSS memberships expire on December 31, 2017. Renew your membership by January 31, 2018 and receive a gift from NAMSS – a coupon to use for a complimentary session recording from the 2017 Annual Conference, worth 1.5 CE credits! Coupons will be emailed to you within two weeks of your renewal.

Log in to your account and then click on “My Profile” under the Membership tab to view, print, or pay your renewal invoice (you will see it listed on the right hand side).

Contact the Executive Office at info@namss.org should you need further assistance.
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15 Days Left to Recertify in 2017

If you are due to recertify this year, your time is running out! You must complete the 2017 Recertification Application before December 1, 2017. Recertification applications are now being accepted through the online recertification portal. Not sure if you are due to recertify this year? Find out if you're on the list and access all of our resources, including the 2017 Recertification Policies and Guidelines.
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NAMSS 42nd Conference Call for Abstracts

We just wrapped up a great conference in Colorado Springs, and the Conference Committee has already begun preparations for next year’s conference in Long Beach, California. We are looking for a variety of dynamic presentations to meet the diverse needs of the NAMSS membership, both in topic and in level of experience. Sessions will be grouped into four tracks, focusing on Credentialing/Privileging, Accreditation/Regulatory, Executive Management, and Leadership. The 42nd Educational Conference & Exhibition will be held from September 29 – October 3, 2018. Click here for more information and to submit your abstract for consideration today.
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Upcoming Live Webinars

Understanding CMS Credentialing and Privileging Requirements for Hospital and Critical Access
Tuesday, November 28, 2017
Time 2:00 pm – 3:00 pm ET (1:00 pm – 2:00 pm CT)
1.0 CE Credit
Learn about the recent changes to the Centers for Medicare and Medicaid’s (CMS) regulations for acute care and critical access hospitals, and what CMS expects to see when surveying a hospital for compliance with credentialing and privileging of physicians and other practitioners.

Medical Staff Rules, Regulations, Policies, and Procedures: Maximizing the Role of Medical Services Professionals and Staff Attorneys
Three Part Webinar Series
NAMSS is proud to present a webinar series with the American Health Law Association (AHLA):

Disciplinary Actions
Wednesday, November 29, 2017
Speakers: Barbara Blackmond, JD; Jennifer Hansen, JD; and Sara Cameron, CPMSM, CPCS
Cost: Member: $55 | Non-Member: $75
CE Credit: 1.5
Compare and contrast roles of medical services professionals and attorneys, discuss alternatives to discipline through progressive steps, and learn how to manage medical staff leader expectations.
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Thank You for Celebrating #MSPWeek

November 5-11, 2017 was National Medical Staff Services Awareness Week, a time when we recognize the important work of Medical Services Professionals (MSPs). Share your photos and celebrations with NAMSS on social media!

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Watch the Video and See the Transformation at NAMSS

Last month at the 41st Educational Conference & Exhibition, NAMSS unveiled its new mission statement, vision statement, and logo to further align the organization’s brand with the current and future state of the medical services profession. The medical services profession has evolved over the past 40 years into a true profession that spans a wide range of employment settings and requires a specific knowledge base and professional competencies. As our industry advances, NAMSS is evolving to better represent the current and future state of our profession.

Watch the video to see the transformation and learn how NAMSS will continue to support the medical services profession.
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Check out the NAMSS Career Center

The NAMSS Career Center is a great resource for those looking for a position in the medical services field. Create an account to post your resume, set up job alerts and search for available positions from dozens of hiring companies. The career center is also perfect for employers looking for top-notch candidates; search resumes or post a job today.
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Industry News


Surgeons Call for Medical 'Report Cards' for Robotic Surgeons
clickorlando.com (10/31/17) Holfeld, Mike

Medical professionals familiar with patient injuries linked to Da Vinci robotic surgical procedures warn there are some surgeons who should not be performing those operations due to their inexperience. One Arizona doctor, speaking on the condition of anonymity, remarked, "The assumption is that you already are competent and [have hospital privileges] to perform laparoscopic surgery. The requirement to be privileged in robotic surgery is three cases." Other board-certified surgeons caution that's not enough for any surgeon learning the new technology. One suggestion is for patients to have access to a type of medical report card that shows a surgeon's success rate. David Antoon, a volunteer patient advocate with Consumer Reports, is urging the U.S. government to develop a protocol for training surgeons on the Da Vinci devices or any robotic surgical system. "We need national credentialing standards," he concluded."We do not have that in this country."
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Tucson Woman Wins $12 Million Jury Verdict Against Banner-UMC in Malpractice Case
Arizona Daily Star (11/10/17) Innes, Stephanie

A Pima County, Ariz., jury has awarded $12 million to a 46-year-old Tucson woman who was severely incapacitated by what her attorneys charge was a hospital medical error. The jury's verdict in favor of Esmeralda O. Tripp and against the University of Arizona Health Network, now known as Banner-University Medical Center Tucson, ranks as the biggest civil verdict in the state this year. "Now she can get the round-the-clock care she needs," remarked Tripp's lawyer David Wenner. An appeal of the verdict is likely, especially with lawyers for the hospital stressing that the jury found Tripp to be partially at fault. Tripp's daughter, Jamaica Tripp-Serrano, maintains doctors were in error when they opted to give her mother a dangerous drug to treat her symptoms, depriving her of oxygen to the brain. She is now in a persistent vegetative state.
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Akron Software Company Clusio Helps Doctors, Hospitals Track Certifications, Credentialing for Medical Procedures
Crain's Cleveland Business (10/30/17) Lisik, Brian

Twin brothers James and Jack Hilton are the owners of the Akron, Ohio-based medical software company, Clusio. The firm has launched a fully HIPPA-compliant app that allows medical providers and attending physicians to upload and certify their ability to do various procedures. In essence, the software is a means of managing clinician competency. Hospitals systems pay Clusio, then give health-care providers in the system access to individual accounts. Over the last couple of years, Clusio has picked up almost 800 clients at a variety of hospitals, primarily on the East Coast. "Before Clusio, there was really no way for an advanced practitioner to validate their procedures," James Hilton concluded. "If you are, for instance, really good at lumbar punctures -- a very difficult procedure -- you can certify that 'I've done 29 of these perfectly in the past two years."
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How Do Provider Profiles Influence Patient Care Access Decisions?
Patient EngagementHIT (11/08/17) Heath, Sara

The answer to the question "Do patients make care access decisions based on provider credentials, or on appointment availability?" may depend on what kind of provider profile patients consult. A survey of 1,100 patients recently conducted by Grand Rounds compared traditional online provider profiles to "more novel, contextualized profiles." Patients in a control group viewed provider profiles that displayed such conventional data as patient satisfaction scores and provider clinical expertise. An intervention group viewed provider profiles that contained qualitative data about relevant clinical decisions and patient experience. Patients had to choose between the two clinicians for a headache consult. Conventional profiles listed providers' years of experience, percentage of patients seen for headaches, etc. The intervention group provider profiles synthesized that information, providing context such as "Dr. Smith sees headache patients regularly. However, she frequently prescribes medications that can actually make symptoms worse." The poll showed that patients were more likely to select the doctor with more clinical acumen instead of the physician with more ample availability.
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One in Five Physicians Ready to Reduce Clinical Work Hours
AMA News Release (11/01/17)

New research indicates that approximately one in five physicians plan to reduce their clinical work hours in the coming year. In addition, about one in 50 physicians intend to leave medicine for a different career within the next two years. The research, from the American Medical Association (AMA), Mayo Clinic, and Stanford University, highlights a troubling link between U.S. physicians' career plans and the increasing issues of burnout, technology dissatisfaction, and administrative fatigue among physicians. Doctors who were burned out, unhappy with work-life integration, and dissatisfied with electronic health records had a greater likelihood of reducing clinical work in the coming year. "Our findings have profound implications for health care organizations," the study authors wrote. "Replacing physicians is costly to institutions with one recent analysis suggesting costs of $800,000 or more per physician. In addition, turnover is disruptive to patients, staff, and organizational culture."
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Maryland Hospital Sued By Patients Of Phony OB-GYN
Law360 (10/25/17) Daniels, Melissa

Dimensions Health Corp. is facing a putative class action filed late last month in Maryland federal court by patients of a former OB-GYN who delivered hundreds of babies as well as performed emergency cesarean sections despite fraudulently obtaining a medical license using a fake Social Security number. Plaintiffs Jasmine Riggins and Monique Russell charge that they underwent unplanned emergency C-sections performed by Oluwafemi Charles Igberase, who had medical privileges at Dimensions in Prince George's County given to him under a phony identity. Igberase reportedly saw at least 1,000 patients in his time at the hospital.
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Columbia Doctor Must Pay $10 Million in Fatal Cancer Case, Jury Says
The State (SC) (11/02/17) Monk, John

Earlier this month, a Richland County, S.C., jury awarded $10 million to the husband of a woman who died of cancer after miscommunication between her physicians resulted in delays in surgery that would have saved her life. The medical malpractice award is against Dr. Philip Kinder and Columbia Urological Associates, who earlier had offered $250,000 to settle the case -- an offer that was rejected by the husband. "Such a high award is unusual. It sounds like the jury was really trying to send a message that doctors need to take more care in following up on patient symptoms," remarks Helen Haskell of the patient safety group Mothers Against Medical Error. The $10 million award came after a week-long trial. It is to Adolph Bannister and his three children. He is the husband of Joann Bannister, who died at the age of 70 in October 2012.
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