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October 2016
Hardenbergh Updated June 2016
Greeley

 

A Word from the President


Welcome to the October issue of NAMSS Gateway! I am proud to share that NAMSS released the first of its kind State of the Medical Services Profession Report during the 40th Educational Conference & Exhibition. Unique to the industry, the report raises awareness, educates, and aims to obtain recognition within the healthcare landscape for Medical Services Professionals (MSPs), articulating that the profession is valuable in the health care arena and is vital for overall patient safety.

During my tenure as a Medical Services Professional, I have seen the role of MSPs evolve in significance within the healthcare industry. I see advancement opportunities for MSPs and education that will pave the way for future leaders. I encourage you to use this report as a tool when advocating for yourself and our field! This report will help NAMSS create a bright future for the MSPs of tomorrow.

Visit the NAMSS website to download the report, and keep an eye out for more tools and resources to help you become an industry advocate.

Bonnie Gutierrez, BHA, CPCS, CPMSM
NAMSS President
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News From NAMSS

Save the Date - NAMSS 2017 Education Summit
Take your Career to the Next Level with the NAMSS Leadership Certificate Program
Register Today for Partners for Progress - An Open Forum with NAMSS Leaders
Recertify Today!
NAMSS Live Webinars
Social Corner

Industry News

"5 Improvements From a Credentialing Overhaul: How CHRISTUS Santa Rosa Dropped Application Turnaround From 84 to 18 Days"
"More Physicians Say They Will Work as Locum Tenens"
"Demand for Physician Assistants Led to Increased Pay in 2015"
"More Doctors to Retire as MACRA and Value-Based Pay Hit"
"Number of Hospital-Employed Physicians Up 50 Percent Since 2012"


News From NAMSS


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Save the Date - NAMSS 2017 Education Summit

The 2017 NAMSS Education Summit is scheduled for March 10-11, 2017 at the Hyatt Regency Orlando in Orlando, Florida! Take advantage of high-quality educational workshops and connect with fellow MSPs from across the country!

If you’re preparing for NAMSS certification exams, consider attending the Education Summit to participate in the Credentialing Specialist (CPCS) Exam Preparation Workshop, Medical Services Management (CPMSM) Certification Preparation Course, and Credentialing 101. The In-Person Leadership Certificate Program courses will also be offered. Registration and hotel reservation information will be available shortly.
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Take your Career to the Next Level with the NAMSS Leadership Certificate Program

Are you looking for an opportunity to challenge yourself and take your career to the next level? The NAMSS Leadership Certificate Program may be right for you! Enroll in the online modules to start learning the fundamentals of leadership in the medical services field. Gain skills that will immediately translate to your current role, provide you the confidence to be a leader, and prepare you for the In-Person Course.

The next In-Person Course will take place at the 2017 NAMSS Education Summit, March 10-11 in Orlando, Florida.The Online Modules must be completed prior to attending the in-person Workshop
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Register Today for Partners for Progress - An Open Forum with NAMSS Leaders

Join NAMSS on Wednesday, November 16 at 2:00 pm ET for a Partners for Progress webinar. In this open forum, members can connect with NAMSS leaders to discuss a variety of topics and hear updates about the work of NAMSS.

Hosted by NAMSS 2016 President, Bonnie Gutierrez, and President-Elect, Susan DuBois, the NAMSS Partners for Progress forum provides you with the unique opportunity to hear NAMSS strategic initiatives directly from our leaders. Register today and send us your questions in advance.
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Recertify Today!

Submit your Recertification Application Online

The 2016 NAMSS recertification application is now available! The recertification application can be found at www.namss.org/recertification. Paper applications will not be accepted.

In order to submit an application, you must log in to the NAMSS website. Your application may not be properly received if you do not log in to your existing account. Forgot your password? You can reset your password and retrieve your login information by clicking here and entering your e-mail address. Contact the Executive Office at info@namss.org should you need further assistance.

In order to remain certified, the 2016 recertification application must be completed and submitted by Thursday, December 1, 2016. All CE credits must also be achieved by this deadline. A listing of those due to recertify in 2016 can be found here. Questions can be sent to certification@namss.org.
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NAMSS Live Webinars

How to Evaluate and Improve Your Hospital's Peer Review Program

Wednesday, October 19, 2016
2:00 – 3:00 pm ET (1:00 – 2:00 pm CT)
Cost: Member: $55 / Non-Member: $75
CE Credit: 1.0

Speaker: Andrew Rowe

At the end of this presentation, participants will:
  • Explain how hospitals evaluate their peer review programs
  • Identify common breaking points in the peer review process and discuss potential consequences
  • Describe the framework and best practices for developing an effective, educational peer review program
Who Should Attend:
  • Experienced/Executive medical services and credentialing leaders who are interested in learning about evaluating and restructuring their Peer Review Program.
Collaboration in the Workplace: The Ins and Outs of Sharing Provider and Performance Data

Tuesday, November 8, 2016
2:00 – 3:00 pm ET (1:00 – 2:00 pm CT)
Cost: Member: $55 / Non-Member: $75
CE Credit: 1.0

Speakers: Laura J. Bond, JD, Tina Boschert, JD

At the end of this presentation, participants will:
  • Recognize organizations requesting provider and performance data and the information being requested and shared between organizations.
  • Identify legal and regulatory concerns that should be considered when sharing provider and performance data.
  • List measures and safeguards that can be implemented in order to protect an organization and minimize legal risk when releasing provider and performance data.
Who Should Attend:
  • Medical services and credentialing specialists who are new to the field who are interested in learning how to navigate provider and performance data sharing.
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Social Corner

Share your photos with NAMSS! If you attended the 40th Educational Conference & Exhibition last month in Boston, use #NAMSS2016 when you post your photos on social media! Share a photo of your favorite social event, your newest friend, or the Boston attraction you liked best. See all of our photos from the conference here.
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Industry News


5 Improvements From a Credentialing Overhaul: How CHRISTUS Santa Rosa Dropped Application Turnaround From 84 to 18 Days
Becker's Hospital Review (09/28/16) Rappleye, Emily

It used to take an average of 84 days to complete the credentialing process at Texas-based CHRISTUS Santa Rosa Medical Center. With the help of The Greeley Company, a Boston-based healthcare consulting firm, that process is down to 18 days. The article lists five improvements CHRITUS Santa Rosa made in addressing its credentialing challenges. One, the hospital had been receiving poor quality work from its third-party verification service. When the contract was terminated, the hospital reconstructed its credentialing department from the ground up. Two, improved communications with other departments helped the credentialing professionals improve physician satisfaction. Three, improvements were made to the hiring process for physician leaders. Four, the credentialing department developed a relationship with the physician relations department, which can now use the former as a true partner in marketing and recruitment. Finally, the system's improvements have helped CHRISTUS Santa Rosa maximize its application database.
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More Physicians Say They Will Work as Locum Tenens
Staffing Industry Analysts (09/26/16)

According to a new report by The Physicians Foundation and physician search firm Merritt Hawkins, more physicians plan to work as locum tenens in the next one to three years. The survey of 17,236 active physicians found 11.5 percent of physicians plan to do so -- an increase from a similar survey in 2014 when just 9.1 percent of physicians said the same. In addition, a greater percentage of male physicians (12.3 percent) said they planned to work as locum tenens than female physicians (9.7 percent). Finally, 12.4 percent of primary care physicians said they planned to go this route versus 11 percent of specialists.
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Demand for Physician Assistants Led to Increased Pay in 2015
RevCycle Intelligence (09/28/16) Belliveau, Jacqueline

A new American Academy of PAs (AAPA) study indicates that the increased demand for physician assistants (PAs) led to increases in their compensation last year. Comprising feedback from approximately 16,000 respondents, the research shows that PAs saw a 3.4 percent increase in median provider compensation. In addition, the 2016 AAPA Salary Report showed rapid growth in the profession, with the PA workforce increasing by more than 33 percent from 2010 to 2015. The AAPA report further found that the median annual salary for PAs was $97,000 in 2015, while the median hourly wage was $55. Nearly 78 percent of physician assistants received a salary, 18 percent were paid hourly, and 3.7 percent were paid based on productivity. Finally, the AAPA research found that physician assistants employed in hospital critical access departments were the highest paid with a $120,000 median base salary in 2015.
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More Doctors to Retire as MACRA and Value-Based Pay Hit
Forbes (09/21/16) Japsen, Bruce

America's doctors are facing a veritable tsunami of changes in how they are paid, and many plan to retire. Increasingly, value-based pay will be replacing fee-for-service medicine. The latest biennial survey from the Physicians Foundation shows 46 percent of physicians plan to "accelerate" their retirements. The research is conducted by physician staffing and recruitment firm MerrittHawkins, which polled more than 17,000 physicians for its findings. Not all of these doctors will leave medicine right away. In fact, 14.4 percent of respondents said they will retire in the next one to three years versus 9.4 percent in 2014. Another 21 percent said they will cut back on hours and 13.5 percent expect to seek a "non-clinical" job in healthcare. Doctors are being negatively impacted the most by "poor morale" and "invasive regulations," the survey concluded.
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Number of Hospital-Employed Physicians Up 50 Percent Since 2012
HealthLeaders Media (09/08/16)

The latest study from the Physicians Advocacy Institute shows that one in four medical practices is now owned by a hospital or health system, and hospitals employed 38 percent of all U.S. physicians last year. Hospitals have gone on a physician feeding frenzy, the researchers state, with the number of practices owned by hospitals and health systems ballooning 86 percent from 2012 through 2015. The acquisitions occurred in all U.S. regions over the three-year span. In total, hospitals acquired approximately 31,000 physician practices during the 2012-15 period. These acquisitions typically included the services of multiple doctors through employment contracts, along with the practice's physical building and equipment. Robert Seligson, CEO of the North Carolina Medical Society, remarks, "Just like what's happened with local book stores and corner grocers, it is increasingly hard for local physicians to own their practice. The incentives are stacked against them."
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