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Annual Conference

NAMSS' vision is to advance a healthcare environment that maximizes the patient experience through the delivery of quality services.



NAMSS Annual Conference


Schedule-at-a-Glance

(Schedule Subject to Change.)

Saturday, October 11

7:00 a.m. – 8:00 a.m. Continental Breakfast
8:00 a.m. – 5:00 p.m. SA01 Professional Development for Medical Services Management and Overview of Case Law (Part 1; Part 2, including Overview of Case Law is on Sunday)
8:00 a.m. – 4:00 p.m. SA02 Professional Development for Credentialing Specialists and Overview of Case Law (Part 1; Part 2, including Overview of Case Law is on Sunday)
8:00 a.m. – 4:00 p.m. SA03 Credentialing 101
8:00 a.m. – 4:00 p.m. SA04 Beyond the Traditional Medical Staff: Establishing Effective Hospital-Physician Relations
10:00 a.m. – 10:30 a.m. Break
12:00 p.m. – 1:00 p.m. Lunch on Own
2:30 p.m. – 3:00 p.m. Break

Sunday, October 12
7:00 a.m. – 8:00 a.m. Continental Breakfast
8:00 a.m. – 12:00 p.m. SA01 Professional Development for Medical Services Management and Overview of Case Law (Part 2)
8:00 a.m. – 12:00 p.m. SA02 Professional Development for Credentialing Specialists and Overview of Case Law (Part 2)
8:00 a.m. – 4:00 p.m. SA03 Credentialing 101
8:00 a.m. – 1:00 p.m. Certification Exams
10:00 a.m. – 10:30 a.m. Break
12:00 p.m. – 1:00 p.m. Lunch on Own
2:30 p.m. – 3:00 p.m. Break
5:00 p.m. – 7:00 p.m. Ribbon Cutting and Exhibit Hall Opening Reception

Monday, October 13
7:00 a.m. – 8:00 a.m. Continental Breakfast
7:00 a.m. – 1:30 p.m. Exhibit Hall Open
8:00 a.m. – 10:00 a.m. MN01 Opening Session/Keynote Speaker: Patch Adams
10:00 a.m. – 10:30 a.m. Break
10:30 a.m. – 12:00 p.m. MN02 Herding Cats: Multi-System Credentialing
MN03 Advancing Quality and Safety – The Joint Commission’s Agenda
MN04 URAC – Preparing for Accreditation
MN05 Recruiting Physicians Under Stark III (1st Offering)
MN06 The MSP’s Role in Effective Peer Review

12:00 p.m. – 1:30 p.m. Lunch on Own
1:30 p.m. – 3:00 p.m.

MN07 Paperless Credentialing…An Oxymoron or Achievable?
MN08 Credentialing Vendor Representatives in the Operating Room
MN09 HFAP: Your Accreditation Alternative
MN10 Still Struggling With OPPE and FPPE? You’ve Come to the Right Place! (1st Offering)
MN11 Navigating the Military Credentialing Maze

2:30 p.m. – 3:30 p.m. Exhibit Hall Open
3:00 p.m. – 3:30 p.m. Break
3:30 p.m. – 5:00 p.m.

MN12 CVO Best Practices – Considerations for Both Established CVOs and CVO Start-ups
MN13 So You Want to Be Certified?
MN14 Still Struggling With OPPE and FPPE? You’ve Come to the Right Place! (2nd Offering)
MN15 Update on NCQA Standards and Accreditation
MN16 Recruiting Physicians Under Stark III (2nd Offering)

Tuesday, October 14
7:30 a.m. – 8:30 a.m Continental Breakfast
7:30 a.m. – 8:30 a.m. New Certificants Breakfast
7:30 a.m. – 12:00 p.m. Exhibit Hall Open
8:30 a.m. – 10:00 a.m.

TU01 Hospital Bylaws: The Building Blocks of an Engaged Medical Staff
TU02 Today’s Advocates Shape Tomorrow’s Healthcare
TU03 Joint Commission 2008 Standards Update (1st Offering)
TU04 Managing the “Growing” Tensions of Providing an Accurate and Complete Response to a Medical Staff Credentials Request
TU05 Update on MS.1.20

10:00 a.m. – 10:30 a.m. Break
10:30 a.m. – 12:00 p.m.

TU06 Locum Tenens and Telemedicine: Credentialing and Competency
TU07 Delegated Credentialing – The Keys to Success
TU08 Managing the Risks in Managed Care
TU09 Joint Commission 2008 Standards Update (2nd Offering)
TU10 Sentinel and Reviewable Events

12:15 p.m. – 2:30 p.m.

TU11 Business Luncheon/Keynote Speaker: Tim Gard

2:30 p.m. – 3:00 p.m Exhibit Hall Giveaways
3:00 p.m. – 3:30 p.m. Break
3:00 p.m. – 4:00 p.m Certificant Reception
3:00 p.m. – 4:00 p.m. Exhibit Hall Open

Wednesday, October 15
7:30 a.m. – 8:30 a.m Continental Breakfast
7:30 a.m. – 8:15 a.m. WE01 Roundtable Networking Breakfast (limited space available)
8:30 a.m. – 10:00 a.m.

WE02 Effective Uses of Technology for CVO and Medical Staff Credentialing
WE03 NPDB-HIPDB and Using the PDS to Query
WE04 The Importance of the Board Certification Process for Healthcare Professionals and the Public’s Trust
WE05 Solving the AHP Conundrum: To Privilege or Not to Privilege?
WE06 How the Joint Commission Leadership Standards Affect the Medical Staff

10:00 a.m. – 10:30 a.m. Break
10:30 a.m. – 12:00 p.m.

WE07 Applying Continuous Quality Improvement (CQI) Principles in Your Centralized Credentials Verification Program to Improve the Effectiveness and Efficiency of Your Program
WE08 CMS Standards for Hospitals and Critical Access Hospitals
WE09 Practical Solutions to on Call and EMTALA Problems
WE10 Getting Practical: How to Match Demonstrated Competency with Privileges

12:00 p.m. – 1:30 p.m.

Lunch on Own

1:30 p.m. – 3:00 p.m.

WE11 Stress-less Living, Even in Healthcare
WE12 Don’t Get No Respect? Maybe It Is Your Job Description!
WE13 Demonstrating Value: Conducting a Compelling Cost Benefit Analysis
WE14 To Share or Not to Share – What System Centralized Verification Services Could/Should/Can’t/Might Share with Multiple Customers
WE15 Negligent Credentialing Cases on the Rise: Are Hospitals at Greater Risk?

3:00 p.m. – 3:30 p.m. Break
3:30 p.m. – 4:30 p.m.

WE16 Keeping Track of Your Clients
WE17 Writing for Professional Publications: Keys to Success in Print and Digital Mediums
WE18 Liability Insurance 101
WE19 Protecting the Medical Staff through Documentation

6:00 p.m. – 10:00 p.m. Milwaukee Public Museum Networking Event (ticket required)