2022 Provider Enrollment Virtual Course Series
Provider Enrollment has become an essential competency for Medical Service Professionals and our research has demonstrated the core function this expertise plays in the profession to become Tomorrow’s MSPs.
For the third year in a row, NAMSS recognizes the importance of bringing quality Provider Enrollment education to our members!
This summer, NAMSS will provide a series of six interactive presentations focused on topics and skills MSPs need to tackle new provider enrollment opportunities. Purchase now to learn how to enhance your visibility, value and effectiveness as gatekeepers of patient safety alongside your fellow MSPs and a panel of experts in an interactive virtual setting!
Attendees can purchase individual session recordings and watch on-demand or bundle and save when you purchase the full series. Please reach out to education@namss.org for any questions about the course.
New to provider enrollment? Learn the basics with our Provider Enrollment Building Blocks bundle, a three part series of recordings aimed to contextualize Provider Enrollment and answer the “who, what, when, where and why” of Provider Enrollment for those new to the field.
2022 Provider Enrollment Virtual Session Bundle
- 9.0 CEUs Awarded for viewing all Provider Enrollment Series panel sessions
- Price
- Member Price: $295
- Non-Member Price: $425
Purchase includes access to the session recordings through the NAMSS Online Education center. Attendees who register for the entire course will receive a certificate at course completion. Should you have any questions about participating, please email us at education@namss.org

2022 Provider Enrollment Session #1: Provider Enrollment 101
Session Date and Time: Thursday, May 19, 2022, 2:00-3:30 pm ET
This session will introduce you to provider enrollment, credentialing and contracting, but it will also communicate how to create a proactive enrollment process, how to setup systems and processes to onboard new providers properly and timely to ensure they are productive from the date they start seeing patients. You will be provided with copies of checklists and documents that will help you improve your processes.
- Learning objectives. This session will:
- Provide beginners in Provider Enrollment with an overview of provider enrollment, credentialing and contracting
- Provide experienced Provider Enrollment MSPs with helpful process improvement tips and advice to create a more proactive enrollment process and highlight how to setup systems and processes to onboard new providers properly and more quickly
- Provide all attendees with copies of checklists and documents that will help you improve your processes
- Speakers:
- David J. Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP (President, Practice Management Strategist, Change Agent & National Speaker)
- Moderator: Tawna Miles-Knight, CPCS; CVO Director, St. Luke's Health System (NAMSS Education Committee Chair and Provider Enrollment Taskforce Chair)
- This session has been approved for 1.5 CE Credits.
- Price:
- Member Price: $55
- Non-Member Price: $75

2022 Provider Enrollment Session #2: Facility and Group Enrollment
Session Date and Time: Wednesday, May 25, 2022, 1:00 - 2:30 pm ET
This session is focused on identifying best practices in Facility and Group enrollment. Our experienced group of panelists will offer their hard earned tips and tricks to facilitate this process. The panel will specifically discuss PECOS, Medicare Enrollment.
- Speakers:
- Amanda Pierce, MBA, CPCS, CPMSM (Regional Director Medical Staff Services, Baylor Scott & White Medical Center)
- Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
- Moderator: Di Hall CPCS, CPMSM, FMSP (Senior Director of Compliance & Quality Improvement, Cross Country Locums)
- This session has been approved for 1.5 CE Credits.
- Price
- Member Price: $55
- Non-Member Price: $75

2022 Provider Enrollment Session #3: The Billing Life Cycle
Session Date and Time: Tuesday May 31, 2022, 2:00 - 3:30 pm ET
This session will trace the entire Provider Enrollment Billing Life Cycle and get to the bottom of why enrollment is important to your bottom line. Our panelists will discuss the differences and types of billing, how they're enrolled and review what a claim form looks like. This session will also highlight maintenance needs after enrollment.
- Learning objectives. This session will:
- Review the Provider Enrollment Billing cycle from start to finish
- Highlight often forgotten steps in the billing process
- Identify areas for billing process improvement
- Speakers:
- Amanda Pierce, MBA, CPCS, CPMSM (Regional Director Medical Staff Services, Baylor Scott & White Medical Center)
- Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
- Moderator: Brianna Foulkrod, CPCS, CPMSM (Director of Credentialing, Texas Health Physicians Group)
- This session has been approved for 1.5 CE Credits.
- Price
- Member Price: $55
- Non-Member Price: $75

2022 Provider Enrollment Session #4: Hot Topics in PE + Regulatory Updates
Session Date and Time: Wednesday June 8, 2022, 2:00 - 3:30 pm ET
This session will tackle “hot topics” in the Provider Enrollment world right now. Join our panelists as they dive into the new NCQA standards and how they impact credentialing from payer audits, as well as what the ending of COVID-19/Disaster policies might look like in the coming months/year.
Are there any hot topic issues you are encountering now that you would like the panel to discuss? You can submit your issues/questions here: https://www.surveymonkey.com/r/ZKZ7KZV
- Learning objectives This session will:
- Review important regulatory updates that affect Provider Enrollment MSPs
- Allow attendees to walk away with practical resources and information to adapt to the changing Provider Enrollment field quickly and relatively seamlessly
- Speakers:
- Deb Draheim, CPCS (Credentialing Manager, Provider Operations|Blue Cross Blue Shield of Massachusetts)
- Brianna Foulkrod, CPCS, CPMSM (Director of Credentialing, Texas Health Physicians Group)
- Amanda Pierce, MBA, CPCS, CPMSM (Regional Director Medical Staff Services, Baylor Scott & White Medical Center)
- Moderator: Tawna Miles-Knight, CPCS; CVO Director, St. Luke's Health System (NAMSS Education Committee Chair and Provider Enrollment Taskforce Chair)
- This session has been approved for 1.5 CE Credits.
- Price:
- Member Price: $55
- Non-Member Price: $75

2022 Provider Enrollment Session #5: Challenging Case Studies and PE Issues Keeping You Up at Night
Session Date and Time: Monday, June 13, 2022, 2:00 - 3:30 pm ET
We all always hope our jobs go smoothly, but what happens when things go off the walls?! How do you respond to the “horror story” level situations, like fraud, or if you/your facility gets sued for not getting enrollments done in a timely manner? Our panelists will share some of their past horror stories but more importantly, how they got through them—and how you can too.
Do you have any challenging case studies you want to share? Or are you currently experiencing a challenging situation at your own facility? Anonymously share your experiences and/or questions here: https://www.surveymonkey.com/r/ZKZ7KZV
- Learning objectives This session will:
- Share best practices in challenging provider enrollment situations
- Provide insights into lessons learned and how to apply them to future difficult experiences
- Provide practical resources for Provider Enrollment Professionals
- Speakers:
- Brianna Foulkrod, CPCS, CPMSM (Director of Credentialing, Texas Health Physicians Group)
- Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
- Moderator: Di Hall CPCS, CPMSM, FMSP (Senior Director of Compliance & Quality Improvement, Cross Country Locums)
- This session has been approved for 1.5 CE Credits.
- Price:
- Member Price: $55
- Non-Member Price: $75

2022 Provider Enrollment Session #6: Contracting & Credentialing: Holding the Payor Accountable
Session Date and Time: Thursday June 16, 2022, 2:00-3:30 pm ET
The 2022 NAMSS Provider Enrollment series will close with another presentation from David Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP. David will share how to properly communicate your interest of participation with each payor, how to properly track your communications and process, but also how state regulations can help you hold the payor accountable to get the work done when it is supposed to be done. You will also walk away with more information on how to perfect your enrollment and credentialing and how to trim time off your process to allow your providers to be productive sooner.
- Learning objectives This session will:
- Empower you as a Provider Enrollment MSP to maximize your relationship with payors
- Learn how and when to push back against your payor partners
- Provide more information on how to perfect your enrollment and credentialing and how to trim time off your process to allow your providers to be productive, sooner.
- Speakers:
- David J. Zetter, PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP (President, Practice Management Strategist, Change Agent & National Speaker)
- Moderator: TBA
- This session has been approved for 1.5 CE Credits.
- Price:
- Member Price: $55
- Non-Member Price: $75

New to provider enrollment? Start learning the basics today with the Provider Enrollment Building Blocks bundle, a three part series of recordings aimed to contextualize Provider Enrollment and provide the main nuts and bolts of the process. These sessions answer the “who, what, when, where and why” of Provider Enrollment for those new to the field. Check out our Provider Enrollment Building Block Bundle by clicking the button below!
Provider Enrollment Building Blocks Bundle
CPCS® is registered in the U.S. Patent and Trademark Office as a service mark of National Association Medical Staff Services.
CPMSM® is registered in the U.S. Patent and Trademark Office as a service mark of National Association Medical Staff Services.