2021 Provider Enrollment Virtual Course Series
Provider Enrollment has become an essential competency for Medical Service Professionals and our research has demonstrated the core function this expertise plays in the profession to become Tomorrow’s MSPs. NAMSS presented the 2021 Provider Enrollment Virtual Course series, a series of four live interactive panel discussions focused on topics and skills MSPs need to tackle new provider enrollment opportunities. You can purchase individual session recordings and watch on-demand or bundle and save when you purchase the full series. Purchase now to learn how to enhance your visibility, value and effectiveness as gatekeepers of patient safety alongside your fellow MSPs and a panel of experts in an interactive virtual setting!
Attendees can purchase individual session recordings and watch on-demand or bundle and save when you purchase the full series. You can access the sesion recordings in the ’ NAMSS Online Education center . Please reach out to education@namss.org for any questions about the course.
New to provider enrollment? Learn the basics with our Provider Enrollment Building Blocks bundle, a three part series of recordings aimed to contextualize Provider Enrollment and answer the “who, what, when, where and why” of Provider Enrollment for those new to the field.
2021 Provider Enrollment Virtual Session Bundle
- 5.5 CEUs Awarded for viewing all Provider Enrollment Series panel sessions
- Price
- Member Price: $199
- Non-Member Price: $249
Purchase includes access to the session recordings through the NAMSS Online Education center. Attendees who register for the entire course will receive a certificate at course completion. Should you have any questions about participating, please email us at education@namss.org
Register for the bundle today!

2021 Provider Enrollment Panel #1: PE and HR: Advocating and Partnering for Professional Recognition
Original Session Date and Time: Wednesday, September 15, 1:00 – 2:30 pm ET
Professional recognition necessitates effective partnership with your HR business professional. This session will provide an overview of topics to consider when advocating for provider enrollment professionals within your organization.
- Learning objectives. This session will:
- Exemplify how to advocate for the profession and champion your role internally and externally
- Outline how to write effective job descriptions
- Clarify how to best work hand-in-hand with your colleagues on the HR team.
- Speakers:
- Mathieu Gaulin (Director, Health Affairs, Boston Children's Hospital)
- Brianna Foulkrod, CPCS®, CPMSM® (Director, Credentialing, Texas Health Physicians Group)
- Megan Button, PHR, SHRM-CP (Human Resources Business Partner, symplr)
- Moderator: Jenny Jackson, EdD, MBA, CPMSM, CPCS (Senior Director of CVO, Onboarding, & Provider Enrollment, Community Health Systems and NAMSS Instructor)
- 90 minutes, this session has been approved for 1.5 CE Credits.
- Price:
- Member Price: $55
- Non-Member Price: $75
2021 Provider Enrollment Panel #2: How to Make CAQH Work for You
Original Session Date and Time: Thursday, September 23, 1:00 - 2:30 pm ET
This session is focused on easing the process for YOU. Whether you are new to Provider Enrollment or have been doing it for years, you are probably familiar with CAQH. But even if you have been using it for years, you have likely encountered difficulties or issues while using it in your PE processes. Our experienced group of panelists will offer their hard earned tips and tricks for using CAQH and provide a perspective from both the submission AND receiving side.
- Learning objectives. This session will:
- Provide guidance on what CAQH is and does regarding verification centralization, reducing administrative burden, and optimizing provider enrollment.
- Answer attendees’ questions and provide practical next steps
- Speakers:
- Deb Draheim, CPCS (Credentialing Manager, Provider Operations, Blue Cross Blue Shield of Massachusetts)
- Tina Launhardt (Senior Manager,Credentialing at Centene Corporation)
- Lisa Reid, CPMSM, CPCS (Medical Staff Coordinator, Medical Staff Office, Dana–Farber Cancer Institute)
- Moderator: Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
- 90 minutes, this session has been approved for 1.5 CE Credits.
- Price
- Member Price: $55
- Non-Member Price: $75
2021 Provider Enrollment Panel #3: Creating a Successful Partnership with your Payor MSPs
Original Session Date and Time: Tuesday, September 28, 2:00 - 3:30 pm ET
Understanding leads to success. Hear from both payors and provider enrollment professionals as they share their perspectives on best practices in order to achieve success. Our payor panelists will share what they want non-payors to know, and vice versa.
- Learning objectives. This session will:
- Provide insight on the health plan requirements with various payors
- Give an overview of the delegated and non-delegated processes
- Review requirements needed to request delegation
- Speakers:
- Jennifer Cloud, CPMSM, CPCS (Director of CVO Services, symplr)
- Carrianne Dockter, CPCS, CPMSM (Director, Delegation Oversight, Molina Healthcare)
- Deb Draheim, CPCS (Credentialing Manager, Provider Operations, Blue Cross Blue Shield of Massachusetts)
- Shannon Rochon, CPCS (Manager, Delegation Oversight, Molina Healthcare)
- Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
- Moderator: Brianna Foulkrod, CPCS, CPMSM (Director, Credentialing, Texas Health Physicians Group)
- 90 minutes, this session has been approved for 1.5 CE Credits.
- Price
- Member Price: $55
- Non-Member Price: $75
2021 Provider Enrollment Panel #4: Enhancing your PE Toolkit: Practical Tips and Tricks
Original Session Date and Time: Thursday, October 7, 1:00 – 2:00 pm ET
In this final session of our 2021 Provider Enrollment series, a Provider Enrollment panel of experts will share their best takeaway tips and tricks. They will also provide several deliverables/resources and tools that will allow attendees to walk away with an enriched PE toolkit and feeling more confident to tackle Provider Enrollment.
- Learning objectives This session will:
- Share best practices in provider enrollment
- Provide insights into lessons learned
- Provide practical resources for Provider Enrollment Professionals
- Speakers:
- Kathy Hickey, MHA (Provider Enrollment Manager, Boston Children's Hospital)
- Amanda Pierce, MBA, CPCS, CPMSM (Regional Director Medical Staff Services, Baylor Scott & White Medical Center)
- Merrilee Severino, CPC, CRC, CMMP (Credentialing and Payer Relations Specialist, OakLeaf Medical Network)
- Moderator: Mathieu Gaulin (Director, Health Affairs, Boston Children's Hospital)
- 60 minutes, this session has been approved for 1.0 CE Credits.
- Price:
- Member Price: $55
- Non-Member Price: $75

New to provider enrollment? Start learning the basics today with the Provider Enrollment Building Blocks bundle, a three part series of recordings aimed to contextualize Provider Enrollment and provide the main nuts and bolts of the process. These sessions answer the “who, what, when, where and why” of Provider Enrollment for those new to the field. Check out our Provider Enrollment Building Block Bundle by clicking the button below!
Provider Enrollment Building Blocks Bundle
CPCS® is registered in the U.S. Patent and Trademark Office as a service mark of National Association Medical Staff Services.
CPMSM® is registered in the U.S. Patent and Trademark Office as a service mark of National Association Medical Staff Services.