Education

Call for NAMSS Instructors

Interested in becoming a NAMSS instructor and teaching the next generation of MSPs and NAMSS Certificants?

NAMSS offers a variety of live in-person and virtual courses and workshops geared toward everything from credentialing best-practices and professional development, to certification preparation. NAMSS is currently looking for new instructors to be trained to teach these courses.

If interested, please review the eligibility qualifications, application requirements and Instructor Guidelines/Expectations, then complete the online application form by January 7, 2022

If you have any questions, please email NAMSS Education at education@namss.org.

Please note, all accepted student instructors are required to attend the 2-day Training of Instructors in-person workshop at the NAMSS Education Summit on March 3-4, 2022 in New Orleans, LA.  All applicants must be available to travel and attend. 

NAMSS Instructor Policies - Within the NAMSS Education Policies

NAMSS Instructor Flow Chart - This document lays out the process and requirements to become a NAMSS instructor.

Qualifications:

  1. Candidates should currently be working in the medical services profession.
  2. Candidates must be a current NAMSS Active Member as defined by the NAMSS bylaws (Active Members shall consist of individuals actively involved in credentialing, privileging, practitioner or provider organizations and/or regulatory compliance in the healthcare industry).
  3. Candidates must not currently be serving as a NAMSS Board Member, Committee Member, Taskforce Member, or as an officer/officer-elect as defined by the state association bylaws at the national, regional or state level.
  4. Candidates may not work for or consult with a competing commercial business, organization, or vendor (State associations and their chapters are exempt).
  5. Preferred candidates should have recent public speaking experience, i.e., at NAMSS Annual Conferences, state conferences or other speaking venues, addressing credentialing and other medical services professionals and healthcare related topics.
  6. Candidates must hold dual NAMSS certification in good standing: CPMSM and CPCS, unless otherwise approved by the Education Committee and Board of Directors.  Leadership Certificate preferred.
  7. It is recommended that a candidate submit a video clip of a teaching/speaking experience.
  8. Candidates must adhere to the NAMSS Code of Ethics, represent NAMSS positively in all public forums, and be an overall ambassador of the NAMSS education program.
  9. After becoming a full instructor, the expectation will be to teach a minimum of one NAMSS course each year, virtually or in-person, and receive average evaluation scores equivalent to 4.25 or higher on a 5-point scale.  Scores below this threshold will be reviewed by the Education Committee who may recommend additional action as needed.  Instructors will be provided with their evaluations and scores within thirty (30) days following completion of a course.
  10. Candidates must not currently be serving as a NAMSS Board Member, Committee Member, Taskforce Member, or as an officer/officer-elect as defined by the state association bylaws at the national, regional or state level
  11. Candidates may not work for or consult with a competing commercial business, organization, or vendor (State associations and their chapters are exempt).
  12. Candidates must refrain from teaching programs that directly compete with NAMSS courses, both while serving as an instructor and for no less than two years after leaving their position as an instructor with NAMSS, or speaking independently on topics that directly compete with a NAMSS educational course or program offering. Candidates must notify the Education Committee thirty (30) days in advance of all speaking requests which may compete with a NAMSS education offering. 
  13. All accepted student instructors are required to attend the 2-day Training of Trainers (ToT) in-person workshop at the NAMSS Education Summit on March 3-4, 2022 in New Orleans, LA.  All applicants must be available to travel and attend. 

Application Requirements:

Candidates must complete an application form to include:

  1. Current Curriculum Vitae outlining the applicant’s accomplishments in the medical services field.
  2. List of teaching experience/speaking engagements in the medical services profession or related topic area, and evaluation summary for the previous 12-24 months.
  3. Verified documentation of recent teaching/speaking experience.
  4. List of three references who can attest to applicant’s speaking experience
  5. It is recommended that a candidate submit a video clip of a teaching/speaking experience

Instructor Guidelines/Expectations:

When instructing for NAMSS, Instructors and Student Instructors shall:

  • Be an advocate for NAMSS and overall ambassador of the NAMSS education program.
  • Obtain and maintain NAMSS membership in good standing, be an advocate for NAMSS and overall ambassador of the NAMSS education program;
  • Refrain from making disparaging comments about course content, NAMSS, NAMSS staff and NAMSS leadership and other faculty in any capacity, including but not limited to personal social media.
  • Refrain from marketing their personal business interests when teaching a NAMSS course
  • Refrain from teaching programs that directly compete with NAMSS courses, both while serving as an instructor and for no less than two years after leaving their position as an instructor with NAMSS, or speaking independently on topics that directly compete with a NAMSS educational course or program offering.
  • Notify the Education Committee thirty (30) days in advance of all speaking requests which may compete with a NAMSS education offering.
  • Promptly communicate concerns or issues with content or processes directly with NAMSS staff.
  • Dress in appropriate business attire when representing NAMSS.
  • Adhere to all responsibilities outlined in Memorandum of Understanding (MOUs) or other education agreements with NAMSS.
  • Annually complete a NAMSS Conflict of Interest form.
  • Review and sign instructor policies.
  • Adhere to the NAMSS Code of Professional Conduct.
  • Refrain from using his/her NAMSS instructor title or access to NAMSS instructor materials for their personal gain or benefit professionally or financially.

Violations of any of the above may result in referral to the NAMSS Ethics Committee.

 

NAMSS Instructors

    Dr. Jenny Jackson, Ed.D., MBA, CPMSM, CPCS, FMSP
Senior Director, Provider Enrollment & Onboarding
Community Health Systems
Franklin, TN
PH: (270) 313-5352
jennyjackson1@live.com
    Tiffany Long, BA, CPMSM, CPCS, FMSP
Director of Credentialing
BlocHealth
Chester, VA 
PH: (804) 519-0417
tiffanylong@blochealth.com
 

John Pastrano, BBA, CPMSM, CPCS
Director – Credentialing
SignifyHealth
4055 Valley View Lane, Suite 400
Dallas, TX 75244
PH: (469) 466-7408
jpastrano@signifyhealth.com
 

  Karen Reed, PhD, CPMSM

Consultant
7676 Quail Ridge Street
Fort Worth, Tx
karenlreedphd@gmail.com 

  Faith Rhoades, MMHC, CPMSM, CPCS, FMSP
Director of Medical Staff Services
Huntsville Hospital System
101 Sivley Road
Huntsville, AL 35801
PH: (256) 265-8044
faith.rhoades@hhsys.org
  Constance E. Riedel, BS, CPMSM, CPCS, FMSP
Consultant
Epsom, NH

PH:  (603) 398-1104
Ceriedelconsult@aol.com
Ceriedel@mercy.com
  Inna Voskresensky, MHA, CPCS, CPMSM
MSO, Partners CCO
1575 Cambridge Street
Cambridge, MA 02138
PH: (617) 447-9201
innavoskr@gmail.com
    Linda Waldorf, BS, CPMSM, CPCS
Director, UNC OMSS and CVO
UNC Health Care System
CB 7600
101 Manning Drive
Chapel Hill, NC 27514
P: (984) 974-6344
F: (919) 843-0055
linda.waldorf@unch.unc.edu
 

Melissa Walters, MHA, FMSP, CPMSM, CPCS
Assistant Vice President, Medical Staff Affairs
MedStar Health
10980 Grantchester Way
7th Floor
Columbia, MD 21044
P: (410) 772-6513
E: melissa.d.walters@medstar.net

 

 
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