Medical Services Management (CPMSM) Certification Preparation Course

An In-Person Training Brought to You by NAMSS
NAMSS hosts this course on a national level twice every year; Our first offering is at the Annual Regional Education Summit held in the spring and our second offering is held in conjunction with the Annual Education Conference in the fall (September/October). Please also note that additional offerings may occur locally at the State Association level. Contact your State Leadership or visit your State Association's website to see if a course is being hosted near you!

Click here for Dates and Locations

The NAMSS Medical Services Management (CPMSM) Certification Preparation Course is a two-day interactive workshop designed to help you assess your knowledge of the CPMSM exam content and identify areas in which additional study is necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including accreditation and regulatory compliance; management of the credentialing processes; privileging; medical staff services administration; risk management; information management; and medical staff services operations. All topics are reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs. Participants will work through a series of interactive activities including scenario-based exercises and case studies supplemented with in-class learning facilitated by experienced NAMSS instructors. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes pre-workshop preparation materials which you will need to complete prior to class and access to comprehensive supplementary resources to help you prepare for the exam.

This course includes the NAMSS Comparison Grid of Standards.

Note: The NAMSS Medical Services Management (CPMSM) Certification Preparation Course is a learning tool, and does not guarantee success on the certification exam. The CCN does not develop, administer, sponsor, endorse, or financially benefit from any type of exam review, preparatory course or published materials related to the content of the certification examinations. The purchase and/or use of any exam preparation material does not guarantee a passing score on the exam.

What You Will Learn:

  • Regulations, credentialing standards, and policies required of all medical environments
  • The five medical environments and their organizational structures;
  • Hospital and medical staff bylaws, regulations, and policies;
  • The legal aspects of Standards of Care;
  • NCQA, The Joint Commission, AAAHC, CMS, and URAC accreditation standards;
  • Staffing, budgets, database administration, and the overall management of medical services functions
  • Credentialing Ambulatory Care medical offices and surgical centers;   
  • Find out more in our Frequently Asked Questions!

Who Should Attend:

All MSPs who plan to take the Medical Services Management (CPMSM) Certification Exam. NAMSS members and non-members are welcome.


This in-person course is approved for 14.0 CE credits.



Early Bird

(on or before February 4, 2022)

Regular Rate

(After February 4, 2022)








Register Now

Registration fees for the NAMSS Certification Preparation Courses are separate from the registration for state or chapter events. Registration for the NAMSS Certification Preparation Course is organized through NAMSS. When registering for a course select the register online link to the preferred course dates and locations. Please refer to each course to determine early bird registration deadlines. Space is limited, so we encourage all registrants to pay with a credit card whenever possible. For those persons seeking reimbursement from their organization, please note that receipts will be mailed to all registrants. We must receive your payment a minimum of two weeks prior to the event or we will release your space to another registrant.

Dates and Locations:

NAMSS 2022 Education Summit

March 4 - 5, 2022

Hyatt Regency New Orleans

601 Loyola Ave.

New Orleans, LA 70113

Please check back for certification preparation dates we are adding to the calendar! If you're interesting in hosting a certification preparation course, please contact