2025 NAMSS Annual Report

This report offers a dynamic look at our 2025 in review — from updates on membership, certification, education, and publications to a recap of the NAMSS 49th Educational Conference and Exhibition and financial performance. Plus, you'll hear directly from the NAMSS 2025 President and get a preview of what's ahead from the NAMSS 2026 President. We invite you to explore the impact of our collective efforts and the vision shaping the future of the medical services profession.

A Message From NAMSS 2025 President

Karen R. Claxton, MBA, CPCS, CPMSM, FMSP

 
 

Mission, Vision, Values, and Strategic Plan

In 2025, NAMSS launched a new strategic plan with the goals of leading the change and amplifying our presence as MSPs.

Our Mission

As the leading voice for Medical Services and Provider Enrollment Professionals, NAMSS advocates for recognition, provides transformative education, and fosters a dynamic community that advances the profession in an ever-changing healthcare environment.

Our Vision

To unify and empower Medical Services and Provider Enrollment Professionals to positively impact access to quality care across the healthcare continuum.

Our Values

Advancement
Advancement
Collaboration
Collaboration
Innovation
Innovation
Excellence
Excellence
Belonging
Belonging
Enthusiasm
Enthusiasm

Strategic Plan

Strategic Plan

Membership

6,149
Total Members in 2025
1,161
New Members in 2025
125
Total NAMSS Volunteers

Proud to Be an MSP

Proud to be an MSP

The Proud to Be an MSP campaign turns the spotlight on MSPs all year around to elevate their voices, share their stories, and build greater recognition for the profession.

Listen to the podcast

 
 

MSP Week 2025 Recap

Social Engagement

Store

Sold 1,567 merchandise items to spread MSP pride year-round.

chrome badgereel
t-shirt
travel mug
pens

NAMSS Committees and Volunteers

NAMSS is a volunteer-led organization, with members serving the Board of Directors, committees, and task forces. Thank you to all of our 2025 NAMSS volunteers!

Board of Directors

Audit & Finance Committee

Certification Commission

Diversity, Equity, & Inclusion Committee

Ethics Committee

Leadership Selection Committee

Membership Committee

Mentoring Committee

Publications Committee

Professional Development Council

  • Accreditation Committee
  • Subject Matter Expert (SME) Committee
  • Conference Committee
  • Education Committee
    • Courses Subcommittee
    • Products & Resources Subcommittee

NAMSS Liaisons to the Board of Directors

NAMSS PASS Task Force

Artificial Intelligence (AI) Task Force

Industry Benchmarks Task Force

Tomorrow's Leaders Program

New in 2025, the NAMSS Tomorrow's Leaders Program began to empower MSPs to grow as leaders, deepen their engagement with the profession, and inspire change across the healthcare landscape. Ten MSPs participated in the inaugural class and completed the program at the NAMSS 49th Educational Conference and Exhibition. Visit Gateway to learn more about the program and hear directly from program participants.

Watch Participant VideosRead More About the Program

Certification Update

NAMSS certifications establish industry standards and serve as comprehensive measures of knowledge in the field. CPCS® and CPMSM® — and now CPES — are the gold standards of MSP continuing education. From the Fall 2024-Fall 2025 testing windows, CPCS welcomed 347 certificants, CPES welcomed 123 certificants, and CPMSM welcomed 137 certificants.

 

Total Certificants

as of Dec. 31, 2025

CPCS®: 4,006

CPes: 123

CPMSM®: 1,786

CPES Launch

In August 2025, NAMSS launched the Certified Provider Enrollment Specialist® (CPES) credential, the first and only provider enrollment certification on the market.

The first exam offering of the CPES certification closed on Oct. 29, 2025. Of the 153 submitted CPES exam applications, 148 candidates were approved to test. NAMSS ended the year with 123 new CPES certificants.

Education

Education

More than 20,000 learners engaged in NAMSS courses, webinars, and events throughout 2025, including:

  • Certification Preparation Courses for CPCS, CPES, and CPMSM
  • NAMSS Leadership Certificate Program
  • Credentialing 100, 101, 201
  • Live and On-Demand Webinars
  • Proficiency in Practice Course
  • Provider Enrollment Skill Builders: Glossary of Terms, Webinar and Conference Recordings
  • Comparison of Accreditation Standards Grid
  • Exam Study Guides
Advocacy

Advocacy

NAMSS continued our efforts toward advocacy for the medical services profession with activities including:

Hosting our 11th roundtable on best practices and clinical peer review.

Launching a NAMSS PASS Task Force to grow affiliations and increase integration with credentialing software vendors.

Pursuing a Standard Occupational Classification Code for MSPs.

Commenting on national policies and communicating with industry partners.

Providing feedback on the National Quality Forum’s 2025 Serious Reportable Events Draft Revision.

Providing feedack on the FSMB, Intealth, ACGME Advisory Commission’s on Additional Licensing Models.

In its inaugural year, the NAMSS Publications Committee has published 87 original pieces of content, including seven podcasts and 24 members-only articles.

Explore the 2025 Gateway Recap

NAMSS 49th Educational Conference & Exhibition Highlights

1,506
Total In-Person Attendees
594
Total Digital Attendees
59
Total Speakers
51
Total Sessions
51
Total Exhibiting Companies

Prepare to celebrate 50 years of NAMSS at the NAMSS 50th Annual Conference in New Orleans, Oct. 18-21, 2026.

Finance and Investments

Net Assets as of Dec. 31, 2025: $8,739,213

2025 Operations Budget & Actual Performance

 
2025 budget
2025 actual*
Revenue
$4,547,643
$4,873,632
Expenses
$4,656,521
$4,621,267
Net Change in Assets
($108,878)
$252,365

*Unaudited

Operations Revenue

Revenue

Conference - 36%

Membership - 29%

Education - 19%

Certification - 15%

Gateway - 1%

Operations Expenses

Expenses

Conference - 36%

Administration - 20%

Education - 13%

Membership - 12%

Certification - 10%

Government Relations - 4%

Gateway - 3%

Board of Directors - 3%

A Message From NAMSS 2026 President

Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP

 
 
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