NAMSS is committed to supporting Medical Services Professionals (MSPs) as artificial intelligence (AI) continues to influence healthcare, credentialing, privileging, provider enrollment, and provider data management. The resources below are intended to help MSPs better understand AI, evaluate opportunities and risks, and use emerging tools responsibly and effectively.
Explore the NAMSS AI Toolkit, Gateway articles, podcast episodes, videos, and external guidance related to responsible AI adoption in healthcare.
Looking for the individual files that are included in the toolkit above? Click on the links below.
NAMSS AI Toolkit
AI MSP Appropriate Use Cases & Survey Readiness
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This practical guidance document outlines appropriate and prohibited uses of AI, privacy and security expectations, human oversight requirements, and survey-ready talking points to help organizations confidently explain their AI practices during accreditation reviews.
View AI MSP Appropriate Use Cases & Survey Readiness
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NAMSS AI Policy
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An example policy resource intended to help organizations begin thinking through responsible AI use, oversight, and implementation. This policy for NAMSS has been approved by the Board of Directors.
This resource is provided as an example only and should be adapted to meet each organization’s needs, policies, and legal requirements.
View NAMSS AI Policy Example
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AI Trend Analysis & Implementation Guide
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An overview of current and emerging AI trends, tools, and practices relevant to MSPs and the broader healthcare environment.
View AI Trend Analysis & Implementation Guide
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AI Risks, Opportunities and Implications
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A resource designed to help MSPs understand potential risks, opportunities, and implications of AI adoption across professional contexts.
View AI Risks, Opportunities and Implications
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AI Prompt Blueprint
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A guide to help MSPs write stronger AI prompts by providing clear context, goals, parameters, and desired outputs.
View AI Prompt Blueprint
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AI Prompt Mad Libs
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A fill-in-the-blank prompt-building resource to help MSPs practice creating effective prompts for common workplace needs.
View AI Prompt Mad Libs
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Gateway Articles
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How MSPs Can Thrive With Artificial Intelligence: Embracing a Growth Mindset
By Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP
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Leading the Future Responsibly: Introducing the NAMSS Artificial Intelligence Task Force
By Kirsten Shaffer, CAE
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Demystifying Artificial Intelligence: What AI Really Is and What It Isn’t
By Geneva Million, CPCS, CPMSM
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The Rise of Intelligent Credentialing: Why AI Is Changing the Rules
Sponsored content by MDStaff
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Practical AI Use Cases for Medical Staff Services
By Geneva Million, CPCS, CPMSM
Podcast
Listen to conversations with MSPs and subject matter experts about AI, responsible implementation, and the future of the profession.
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Season 7, Episode 1: Introducing the NAMSS AI Task Force
Featuring Amy Lyons, MHA, CPCS, CPMSM; Susan DuBois, CPCS, CPMSM; Daniel Santos, CPCS, CPMSM; and Geneva Million, CPCS, CPMSM
Videos
External Resources
The following resources may help MSPs and healthcare organizations explore broader AI guidance, governance, accountability, and implementation considerations.