April 2022 Offering

This newly-redesigned and converted four week, interactive course builds on the foundation of Credentialing 100/101 and goes beyond the credentialing procedures to explore common challenges faced by credentialing managers. Topics include: developing successful onboarding programs for new practitioners; implementing efficient procedures for credentialing data governance;  improving collaboration with other departments; determining best ways to assess and respond to low/no volume practitioners; justifying and developing successful proposals for additional FTEs; developing effective procedures to integrate new services, service lines, and additional privileges; and responding appropriately to impaired and/or disruptive practitioners.

Credentialing 201 provides you the opportunity to identify, discuss, and problem-solve the biggest challenges you face today.

This course covers the following Tomorrow's MSP® Skillsets:

  • Analytical Thinking
  • Clinical Competence Evaluation
  • Communication
  • Database Management
  • Flexibility/Adaptability
  • Human Resources
  • Information Technology
  • Medical Staff Bylaws & Policies and Procedures
  • Medical Staff Wellness 
  • Presentation Skills
  • Relationship Building
  • Risk Management


  • Karen Reed, PhD, CPMSM
  • Melissa Walters, MHA, FMSP, CPMSM, CPCS