Surviving a Survey (Recorded Webinar)

Date: Wednesday, September 9, 2015

Time: 2:00 – 3:00 pm ET (1:00 – 2:00 pm CT)

Speaker: Pati Hildebrand, RN, MSN, CPHQ, CCS-P, FACHE, CPHRM, LSSBB, HACP

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Group Purchasing
Purchasing as a group/staff of up to five individuals? Click here for discounted group access. Group purchasing provides access to the webinar and five (5) individual CE certificates.

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An announcement that CMS surveyors have arrived on site can strike fear into the hearts of the unprepared.  This session will discuss specific Conditions of Participation (CoP) requirements that typically fall to Medical Staff Services (MSS) personnel, and will highlight additional requirements and activities that MSS personnel can do that will demonstrate excellence and a systems approach to surveyors.

What You Will Learn:

At the end of these presentations, participants will be able to:

  • Articulate the CMS Conditions of Participation that have the most impact on Medical Staff Services.
  • Apply survey survival hints to their own organization to identify any gaps between their current state and what is expected under CMS.
  • Develop an action plan to address those gaps.

Speaker Bio:

Ms. Hildebrand is a seasoned healthcare professional, with 38 years’ experience in direct care, administration, and consultation including over a decade helping healthcare organizations meet their regulatory compliance and accreditation readiness requirements. She is a fellow of the American College of Healthcare Executives (FACHE),  a certified professional in healthcare quality (CPHQ), a certified professional in Healthcare Risk Management, a certified coder (CCS-P), an AHIMA approved ICD10 instructor, a Black Belt In Lean Six Sigma, has been a Baldrige Examiner both nationally and for the state of Texas. She is the Executive Director of Hildebrand Healthcare Consulting, LLC which specializes in regulatory “rescue” and survey survival. 

Who Should Attend:

All MSPs working in facilities that undergo CMS surveys.


NAMSS Members: $55
Non-Members: $75
Group Purchase: $150 (Provides access to the webinar and five (5) individual CE certificates)
Additional CEs (beyond 5): $85 per 10 additional certificates. Purchase as many packs of 10 as you need.

CE Credits:

This webinar has been approved for 1.0 CE Credits.