Users of NAMSS PASS share their experiences and how they use the tool.
As a Credentialing & Privileging Specialist at UCSF Health, NAMSS PASS has become a reliable tool in our verification process. It helps us cross-check provider affiliations, ensuring we maintain the high standards required by our academic medical center. While it requires manual use, the added confidence in our privileging decisions is invaluable. – Miles Goodman, Provider Credentialing & Privileging Specialist, University of California, San Francisco (UCSF) Health
As a Provider Enrollment Specialist at Massachusetts General Hospital, NAMSS PASS has become a key tool in our verification process. It helps us ensure the integrity of our provider network by providing a reliable way to cross-check affiliation history. While it requires manual effort, the added layer of security it provides is invaluable for maintaining our high standards. – Alfie Hendrix, Provider Enrollment Specialist, Massachusetts General Hospital
As a Credentialing Specialist at Mayo Clinic, our priority is mitigating risk. NAMSS PASS has become a critical tool for us to cross-verify new providers' self-reported work history, adding an extra layer of confidence in our credentialing decisions. While it requires manual effort, the risk reduction it provides is essential for maintaining the high standards of care and compliance we’re known for. – Rufus Torres, Provider Enrollment & Credentialing Specialist, Mayo Clinic
As a Credentialing Analyst at Johns Hopkins Hospital, NAMSS PASS has become an essential tool for our biennial recredentialing process. It has standardized how we verify provider affiliations, reduced administrative work, and helped us maintain the high compliance standards our facility is known for. The reliable data it provides gives our team confidence in every recredentialing decision, making our workflow more efficient and audit-ready. – Maureen Delacruz, Provider Credentialing Analyst, Johns Hopkins Hospital
Workflow Benefits
The below responses were collected via a NAMSS PASS user survey, conducted in 2026.
It provides reliable and unified practitioner affiliation information, making both initial credentialing and recredentialing more efficient and standardized.
It has centralized all credentialing documents, automated reminders for renewals, and greatly simplified the entire review and approval process for recredentialing.
It has added a critical layer of verification for our initial credentialing workflow, allowing us to cross-reference self-reported work history with official data, reducing the risk of credentialing someone with falsified experience.
It has standardized our recredentialing workflow by providing a single source of truth for provider affiliations, reducing follow-up calls to outside facilities and ensuring consistent, audit-ready records.
It streamlines affiliation verification, reduces manual research, ensures regulatory compliance, and improves the accuracy and efficiency of both initial credentialing and recredentialing workflows.
NAMSS PASS has drastically reduced the time I spend on manual primary source verifications for licenses, certifications, and provider qualifications. It automates repetitive checks, cuts down on administrative back-and-forth, and helps me complete credentialing cycles much faster.
NAMSS PASS has greatly simplified and accelerated my credentialing and recredentialing tasks. It provides centralized, verified provider affiliation records that reduce manual research, followup calls, and paperwork. The platform helps me quickly confirm work history and previous facility affiliations, identify gaps or discrepancies in provider documentation, and ensure thorough, consistent due diligence. This saves significant time, improves accuracy, supports regulatory compliance, and makes routine recredentialing reviews far more efficient and reliable.
It helps me handle recredentialing cycles more efficiently.
Makes the process of reaching out and relying on others to verify information much easier. Saves time in that I do not have to make as many phone calls or send as many email requests.
Love the ability to pull a verification for an applicant without having to wait days or weeks for a facility contact to get in touch with me.
In the credentialing and recredentialing processes, NAMSS PASS has helped me improve efficiency and accuracy. Its standardized templates and step-by-step workflows guide me through each stage, ensuring I don’t overlook any required steps. It also integrates with primary source verification tools, allowing me to quickly confirm the validity of provider credentials without having to contact multiple agencies separately. This has cut down the time I spend on each case by nearly 30%.
NAMSS PASS as a time saver
It solves the problem of messy paper-based credential files, missed renewal deadlines, and time-consuming manual verification, greatly improving our compliance efficiency.
It helps resolve delays caused by waiting for external facility verifications, and provides a backup source when our primary MedPro data is incomplete.
It addresses gaps in our primary software's data coverage for out-of-state facilities, reducing delays caused by waiting for external verification responses. It also helps us catch errors that could lead to compliance issues.
It reduces manual verification workload and improves the efficiency of practitioner affiliation checking.
It has alleviated the problems of inconsistent internal audit standards and large errors in human judgment.
It has reduced management challenges such as excessive paper documents, difficult archiving, and slow retrieval.
It has reduced the tedious workload of manually verifying affiliation relationships with each institution one by one.
NAMSS PASS resolves our biggest pain points by automating manual primary source verifications, reducing data entry errors, cutting down credentialing cycle times, and ensuring we stay compliant with regulatory requirements without the administrative burden of manual checks.
NAMSS PASS resolves key daily pain points at our facility by eliminating time-consuming manual tasks and streamlining credentialing workflows. It reduces lengthy phone, email, and fax follow-ups to verify provider affiliations and work history. The platform cuts down on redundant paperwork, minimizes delays during initial credentialing and recredentialing cycles, and addresses inconsistencies in self-reported provider information. It also reduces compliance risks, prevents gaps in provider history documentation, and eases administrative workload for our staff, while improving overall accuracy and standardization across all provider reviews.
I am a department of 1 for 2 departments at my facility. Anything that makes processes faster and less labor intensive means that I get to go home sooner and spend time with my family before they go to bed and I go back to work.
It resolves the pain point of scattered credentialing data across multiple systems, eliminating the need to manually cross-reference information and reducing the risk of missing critical updates.
It helps reduce manual data entry and paperwork, minimizes errors in practitioner verification, saves time on credentialing, and improves compliance tracking.
We were so glad to recently find that NAMSS PASS can be integrated directly with Credential Stream to pull data directly into NAMSS PASS so that we no longer need to do a manual data file upload. NAMSS PASS support was a big help and made the process so smooth. I was impressed with the quick turnaround time and high level of support.
The most valuable benefit is the real-time visibility into the credentialing status of all providers. This allows our team to collaborate more effectively, quickly identify bottlenecks, and ensure that providers are credentialed or recredentialed in a timely manner—ultimately improving patient care by ensuring only qualified staff are on duty.