NAMSS provides MSPs with resources and tools to advocate for their essential role as gatekeepers of patient safety, showcase their experience, grow transformational skills, and prepare for the future of the profession and the healthcare industry to become Tomorrow’s MSP.  Select a resource below for more information:

Hospital Closures Toolkit 

The NAMSS Hospital Closure Toolkit is a comprehensive resource that provides MSPs a roadmap for capturing and protecting practitioner data during a hospital closure. Learn more about NAMSS Hospital Closure Toolkit and the critical role MSPs have in preserving practitioner data during a hospital closure from NAMSS Government Relations Liaison and Toolkit lead author, Diane Meldi, MBA, CPCS, CPMSM.  Contact with questions. 

New-Hospital Toolkit

The NAMSS New-Hospital Toolkit is a resource for Medical Services Professionals (MSPs) involved in developing and launching a new hospital. The Toolkit provides guidance on the decisions, responsibilities, and protocol MSPs should take to help ensure a new hospital meets federal/state regulations and accreditation standards, and structures itself to provide the best care possible to the community. MSPs play a critical role in a new hospital’s development. Their early involvement can help ensure a new hospital’s practitioner-credentialing process follows best practice and enables MSPs to work at the tops of their scopes.

Defining Tomorrow’s MSP: The Future of the Medical Services Profession Report 

Defining Tomorrow’s MSP: The Future of the Medical Services Profession Report is a tool designed to equip you with the resources you need to become the voice of our field. In it, you will find:

  • Background on the profession
  • Responsibilities of MSPs
  • Core functions of the profession
  • Skillsets by years of experience
  • The future of the profession
  • Report Fact Sheet

  • The two-page Fact Sheet serves as a summary of key takeaways from Defining Tomorrow’s MSP: The Future of the Medical Services Profession Report and as a quick-reference guide when advocating for your career. Download the Fact Sheet and use the information when defining your role, requesting funding or support, and discussing the importance of your department with colleagues and stakeholders.

Advocacy Toolkit  

Defining Tomorrow’s MSP: The Future of the Medical Services Profession Report Advocacy Toolkit can help you speak up about the important role MSPs play in the delivery of quality healthcare as the gatekeepers of patient safety. Download the Advocacy Toolkit to find:

  • Talking points to guide crucial conversations
  • Sample communications tailored for different audiences
  • Shareable graphics (email signature and social media graphics)
  • Five simple steps to becoming an advocate
  • Additional resources to help you along the way

The future is coming. Will you be ready? Visit our Tomorrow’s MSP advocacy resources page to learn more about how you can prepare for the future of the profession and become Tomorrow’s MSP today.

  • Frequently Asked Questions

  • Have questions about NAMSS, the role of the MSP, and how to use the Defining Tomorrow’s MSP: The Future of the Medical Services Profession Report? Reference our Frequently Asked Questions guide as you navigate your career as an MSP.

Medical Service Profession Job Descriptions 

NAMSS has developed sample job descriptions based on level of experience that can easily be adapted to your facility. They apply to Entry Level, Mid-Level, Management Level, and Executive Level positions. These sample job descriptions are a Members-Only resource. ( Must log in to access)

Managed Care Toolkit  

This toolkit provides individuals new to managed care the resources needed to succeed in the daily operations of their new environment. In this toolkit, individuals will find a roadmap to leadership success, credentialing metrics, resources for credentialing and primary source verification, credentialing job descriptions, and managed care definitions, resources, and acronyms. It is NAMSS’ intent that this toolkit will not only be useful for individuals in managed care but for all individuals in the profession wanting to develop a deeper understanding of the credentialing specificities required within varying healthcare environments. 

The Managed Care Resource Toolkit was developed and vetted by the NAMSS Membership Committee’s Managed Care Subcommittee.

Disclaimer: The resources and templates contained in this toolkit are not endorsed by any accreditation organization. Users of this toolkit should refer to the appropriate accreditation standards, local and federal regulations, and facility policies for any specific guidance. This toolkit is simply a set of guidelines to assist those using it in creating their own tools.

Credentialing By Proxy Guidebook 

The NAMSS-ATA Credentialing by Proxy Guidebook is now exclusively available for NAMSS members! In collaboration with the American Telemedicine Association (ATA), the guidebook helps you navigate the credentialing process for practitioners providing remote/telemedicine services.

Hosting A NAMSS Education Program

 NAMSS now provides you with the opportunity to host a live course at the state and local level either in-person OR virtually! Choose from one of several courses aimed at enhancing your members' self-advocacy and awareness, providing the fundamentals of credentialing, or preparing for a NAMSS Certification exam. Read more about how to host a NAMSS course in your state and sign up today!

Additional Industry Resources