Virtual Medical Services Management (CPMSM) Certification Preparation Course

The newly-redesigned NAMSS Medical Services Management (CPMSM) Certification Preparation Workshop is a four-week interactive program designed to help you assess your knowledge of the CPMSM exam content and identify areas in which additional study is necessary before you take the exam. This comprehensive workshop provides a high-level overview of the exam topics including accreditation and regulatory compliance; management of the credentialing processes; privileging; medical staff services administration; risk management; information management; and medical staff services operations, reviewed from the perspective of a variety of health care settings including hospitals, managed care organizations, ambulatory care settings and CVOs. 

Participants will work through a series of online modules supplemented with four live sessions facilitated by experienced NAMSS speakers. A key focus of the course is your development of a personalized study plan for post-workshop study and preparation to take the examination. The course includes access to comprehensive supplementary resources to help you prepare for the exam.


  • Karen Reed, PhD, CPMSM
  • Constance E. Riedel, BS, CPMSM, CPCS, FMSP

Course Dates and Deadlines 

Live sessions take place on Mondays from 12:00 - 2:00 pm ET.

  • Week 1: Monday, September 20, 2021 - 12:00 - 2:00 pm ET 
  • Week 2: Monday, September 27, 2021 - 12:00 - 2:00 pm ET 
  • Week 3: Monday, October 4, 2021 - 12:00 - 2:00 pm ET 
  • Week 4: Monday, October 11, 2021 - 12:00 - 2:00 pm ET 

*Live sessions will be recorded and available for viewing, but make-up sessions will not be offered. Registration will be first come, first-served. 

2021 Registration Rates

  • NAMSS Members
    • $569
  • Non-Members
    • $669

Frequently Asked Questions

Click here to view the Virtual Workshop FAQs page.