NAMSS INSTRUCTORS

Kay Brown, CPCS, CPMSM
Regional Director, Hartford Healthcare Medical Staff
Salem, CT 
auburn0001@hotmail.com

Roxanne Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ
Senior Director, Medical Staff Services
Baystate Health System
Springfield, MA  
roxchamber@comcast.net

Veta R. Gayle, MBA, CPCS
Director, Medical Staff Services
Children's National Hospital
Silver Spring, MD 
Veta.Gayle@childrensnational.org

Charlene Frail-Mcgeever, CPCS, MBA
Credentialing Manager and Independent Consultant
University of Utah Health Plans
Island Park, ID  
Charlene.frail-mcgeever@hsc.utah.edu

Maritza Hodavance, MSJ, CPCS, CPMSM
Independent Contractor
St. Petersburg, FL
maritza.hodavance@gmail.com

Tiffany Long, BA, CPMSM, CPCS, FMSP
System CVO Director
MultiCare Health System
Chester, VA 
tiffany.long@multicare.org

Tracey Lopez, CPCS, CPMSM
Director Medical Staff Services Sonoma County
Santa Rosa Memorial Hospital
Santa Rosa, CA
Tracey.Lopez@providence.org

John Pastrano, BBA, CPMSM, CPCS
Director, Medical Staff Services
Houston Methodist Hospital
San Antonio, TX
J.Pastrano@yahoo.com

Faith Rhoades, MMHC, CPMSM, CPCS, FMSP
Consultant to the Medical Staffs
Huntsville Hospital System
Huntsville, AL
P: (256) 265-8044
faith.rhoades@hhsys.org

Constance E. Riedel, BS, CPMSM, CPCS, FMSP
Market Director, Medical Staff Services & CME
Mercy Health St. Vincent Medical Center

Toledo, OH
P: 603-398-1104
ceriedel@mercy.com

Evelyn Starr-High, CPCS, CPMSM
Director, Medical Staff & Credentialing Services
University of Texas/MD Anderson Cancer Center
Deer Park, TX
P: (713) 794-5643
eestarr@mdanderson.org

Melissa Walters, MHA, FMSP, CPMSM, CPCS
Executive Director, Medical Staff Services & Professional Practice
Prisma Health
Columbia, SC
P: (803) 296-5868
Melissa.walters@prismahealth.org